Restaurant & Bar Server Wilde - Operations · Wilde Operations · Wilde Cambridge

Wilde W A Co; Cambridge; On-site; Full time

Job summary

A leading aparthotel group in Cambridge seeks a Restaurant & Bar Server to create memorable guest experiences. The role offers £13.80 per hour for contracted hours of 37.5 a week, plus additional earnings through Tronc. Ideal candidates should embody our brand values through excellent customer service skills and a passion for team collaboration. Enjoy flexible working patterns and a variety of employee benefits including paid family leave and a bonus scheme. Join our diverse team and begin your Wilde journey today!

Benefits

Paid family leave (>1 year of service)

Bonus scheme

Discounted overnight stays

Refer and earn scheme

Cycle to work scheme

Education support

2 paid volunteer days per year

Employee Assistance Program

Extra day off for birthday

Additional Tronc payments

Qualifications

• Prior experience in a similar role is helpful but not mandatory.
• Willingness to learn and develop for future roles.

Responsibilities

• Act as the face of Wilde and represent the brand with pride.
• Create memorable experiences through effective communication and teamwork.
• Maintain a perfect atmosphere during shifts.
• Provide personalized service by understanding guest preferences.
• Participate in local charity events.

Skills

Customer service

Teamwork

Communication skills

Job description

Welcome to Wilde Cambridge, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna

We are on the search for our next Restaurant & Bar Server at Wilde. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.

Benefits:

• Paid family leave (>1 year of service)

  Flexible working patterns

• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals

• Discounted rates for overnight stays for you, your family and friends

• Refer and earn scheme - earn up to £/€550

• Cycle to work scheme- to support a healthy lifestyle and our planet

• Education Support to help you foster new skills

• Volunteer days: 2 paid volunteer days per year

• Support for you and your family when you need it with our Employee Assistance Program (EAP)

• An extra day off to celebrate your birthday

• Additional Tronc paid on top of normal salary.

We would love you to have:

• Prior experience in a similar role is helpful but for the right candidate full training will be provided!

• The ideal candidate will be someone that is hungry for development for the next role.

Pay & Hours:

• Being available on weekends and evenings is essential for this role.

• Contracted hours will be 37.5 over 5 days per week, £13.80 per hour, plus additional Tronc.

What you can do for us:

• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.

• Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.

• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.

• Set the Mood: You’re responsible for creating the perfect atmosphere—whether adjusting the lighting, lifting the volume, or ensuring everything is pristine. You understand that the little details matter.

• Master Every Shift: Whether you're opening, swinging, or closing, you’re in control—keeping operations seamless and collaborating with your team to ensure nothing is overlooked.

• Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.

• Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.

• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.

• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.

Engage with the Community:

Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.

Start your Wilde journey today! Take the leap and click "apply" now!