Resource Coordinator

Softcat plc; Marlow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions firm in the UK is seeking enthusiastic individuals to join their Partner Management team. This role involves managing partner data, updating SharePoint content, and responding to inquiries, fostering a collaborative environment. The ideal candidates should have strong communication skills and a passion for technology. Competitive salary and benefits package are offered, with flexible working options included.

Benefits

Pension

Share incentive plan

Life Assurance

Holiday

Trips

Vouchers

Partner/family Benefits

Maternity, Paternity and Adoption support

Qualifications

• Must maintain positive engagement with other Softcat departments.
• Ability to present information effectively to colleagues and partners.

Responsibilities

• Collate and manage data from the Partner community.
• Update content for the Partner Management SharePoint page.
• Ensure accurate contact data in internal tools.
• Support onboarding of new suppliers.
• Respond to shared inbox enquiries with team support.

Skills

Effective communication

Prioritisation

Hardworking and diligent

Proficient in Microsoft Office

Passion for technology

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Partner Management team!

The Services Partner Management department focuses on the implementation, administration and continual improvement of the Softcat Partner Programme. As well as this the department is responsible for the engagement between Softcat and all its Services Partners. As part of a growing team, you will have plenty of opportunity to contribute to improvements in process and efficiency, through innovation and idea sharing. Most of the team is based in Marlow and there will be occasional travel to all Softcat locations.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Working in Partner Management operations you'll be instrumental to the success and delivery of the Services Partner Programme. As well as this and with the support of your team you'll cover a shared inbox responding to enquiries from both internal and external customers. You'll also be responsible for several tasks key to the smooth running of the department.

Responsibilities

• Collate, store and keep up to date the Pipelines from our Partner community on a regular basis
• Update existing or pre-defined content for Partner Management SharePoint page
• Ensure all contact data for Partners is kept up to date on all relevant internal tools
• Support the operations team with the onboarding of new suppliers
• With the support of the team, respond to enquiries in a shared inbox

Qualifications

• Maintain a positive engagement with other Softcat departments
• Hardworking, diligent and able to prioritise workloads
• Be an effective communicator and be able to present information to colleagues and partners
• Proficient use of Microsoft Office applications
• Have a passion for technology

Flexible Working

• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

About the team

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things.

Benefits

• Pension
• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support