Resource Administrator

RSM UK Group LLP; Preston; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading UK professional services firm is seeking an experienced Resource Administrator in Preston. You will be responsible for supporting the Consulting department by managing resource planning, assisting the Resource Coordinator, and coordinating training. The ideal candidate will possess strong organizational skills, a proactive approach to problem-solving, and experience in a consulting team. The role offers hybrid and flexible working arrangements and various benefits including health and wellbeing programs.

Benefits

Hybrid and Flexible working

25 Days Holiday

Access to over 300 courses

Financial wellbeing benefits

Qualifications

• Experience working in a consulting team within professional services is desirable.
• Ability to manage complex internal staffing needs.
• Willingness to travel to offices and provide training.

Responsibilities

• Manage the department's mailbox and respond professionally.
• Support the Resource Coordinator with staffing plans.
• Coordinate internal training for staff.

Skills

Strong organisational and planning skills

High initiative and problem-solving skills

Experience with stakeholders

Attention to detail

Comfort with data and reporting

Job description

Overview

We are searching for an experienced Resource Administrator. Make an Impact at RSM UK. We are looking for a Resource Administrator to join RSM UK to support the resourcing needs of the Consulting department. In this role you will be responsible for assisting the Resource Coordinator with staff planning and resource management for the Consulting teams, exam administration and booking and coordinating attendance at internal training courses.

Responsibilities

• Taking overall responsibility of the department's mailbox, ensuring it is checked and responded to regularly and that emails are sent in a polite and professional manner.
• Being the first point of contact for all departmental staffing issues and amending the staff planner accordingly in a timely manner.
• Providing ongoing support and assistance to the Resource Coordinator with the day-to-day running of the department staff planner.
• Taking ownership of the Internal Training plans for the department-specific offices and ensuring mandatory and specialist courses are booked for RN level up to AM level.
• Being involved in new joiner and leaver processes, updating details and updating staff lines accordingly.

Qualifications

• Strong organisational and planning skills with the ability to manage complex internal staffing needs across multiple teams.
• Experience working closely with a range of stakeholders of varying levels of seniority, including challenging conversations and offering creative solutions.
• A high level of initiative and problem-solving skills, particularly when responding to urgent resourcing issues or unexpected changes.
• A keen eye for detail in staff bookings, budget alignment and policy compliance.
• An empathetic and supportive approach, particularly in exam training, ensuring trainees feel guided and cared for throughout their training journey.
• Comfort with data and reporting, maintaining real-time oversight of departmental staffing and resource allocations.
• Willingness to travel to offices when needed and provide training and guidance to new team members to ensure consistency and excellence in support.
• Previous experience working in a consulting team within professional services (desirable).

Benefits

• Hybrid and Flexible working.
• 25 Days Holiday (with the option of purchasing additional days).
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in-house Talent Development team.

Additional information

• Location: Preston
• Employment type: Permanent
• Industry: Accounting & Business Advisory
• How to apply: Couldn’t find a suitable vacancy? Please submit your CV here

Working here

Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion.

As one of the world’s largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence.

At RSM, we care about our people, it’s what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine-to-five.

The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction.