Residential Support Worker

Keys Group; Plymouth; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading care provider in Plymouth is seeking a compassionate Residential Support Worker to support young people aged 16–18 in a semi-independent setting. The role requires building trusting relationships and promoting independence in various life skills. Candidates must be over 21 and preferably have experience in care. This full-time position offers a competitive salary and various professional development opportunities, along with additional earnings for sleep-in shifts.

Benefits

Annual Leave – 5.6 weeks inclusive of public holidays

Paid DBS Check

Qualifications & Career Development

Wellbeing and engagement hub

Discount Scheme

NEST Pension Scheme

£500 Referral Bonus

Comprehensive onboarding

Qualifications

• Must be 21 years or over due to regulatory requirements.
• Experience working with young people or within the care/child sector preferred.
• Ability to work 39 hours per week, including some evenings/weekends.

Responsibilities

• Provide day-to-day support to young people in a semi-independent living environment.
• Promote independence through guidance with education, employment, finances, and daily living skills.
• Build positive, trusting relationships with young people.

Skills

Strong communication skills

Teamwork

Empathy

Resilience

Job description

Location: Plymouth, PL4

Salary: £12.60 - £13.30 per hour / £26,208 - £27,664 per annum

Hours: Full time, 39 hours per week with days and nights

Assigned shift structure: 39 hours per week (including overnights) £62.64 per sleep-in (working approx. 4-8 sleep ins per month, additional earnings from £3,000 to £6,000 per annum)

We are looking for a compassionate, reliable, and dedicated Residential Support Worker to join our team, supporting young people aged 16–18 in a semi-independent group setting. This role is ideal for someone who is passionate about helping young people develop essential life skills, build confidence, and prepare for full independence.

Key Responsibilities:

• Provide day-to-day support to young people in a semi-independent living environment.
• Promote independence through guidance with education, employment, finances, and daily living skills.
• Build positive, trusting relationships with young people.
• Maintain a safe, supportive, and structured home environment.
• Complete accurate records, reports, and support plans.
• Work collaboratively with external professionals, families, and internal teams.
• Safeguard and protect the welfare of all young people in your care.

Requirements:

• Must be 21 years or over (due to regulatory requirements).
• Experience working with young people or within the care/child sector (preferred).
• Experience in outdoor or activity-based work (preferred).
• Ability to work 39 hours per week, including some evenings/weekends.
• Strong communication and teamwork skills.
• Commitment to safeguarding and promoting the welfare of young people.

About You:

• Experience supporting children and young people with challenging needs (desired).
• Understanding of safeguarding, child protection, and behaviour management.
• Calm, resilient, and confident in managing challenging situations.
• Ability to build trust and positive, supportive relationships.
• Strong communication skills, both verbal and written.
• Emotionally intelligent, empathetic, and patient.

About Us:

Keys Group provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties. We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them. It's an exciting time to join us as we expand and grow our teams in the region.

• Annual Leave – Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid – Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development – Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle – Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme – at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.
• NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay – At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

About Keys Group:

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programmes and confidence‑building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career – No agencies please.

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 21.