Residential Property Manager

Hugo Reeves; Newcastle upon Tyne; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A residential property management company in Newcastle upon Tyne seeks an experienced Residential Property Manager to oversee operations for a dynamic portfolio. You will ensure compliance, manage tenant relationships, and handle property maintenance. A minimum of 2–3 years of experience in property management is required, along with strong organisational and communication skills. This role offers a competitive salary, hybrid working opportunities, and professional development within a supportive team.

Benefits

Competitive salary

Flexible benefits package

Hybrid working opportunities

Professional development

Qualifications

• 2–3 years’ experience in residential property management or a related field.
• Strong knowledge of UK housing legislation.
• Experience in tenancy processes and financial management.

Responsibilities

• Ensure properties are compliant and well-presented.
• Coordinate repairs and conduct property inspections.
• Manage the full tenant lifecycle and rent collection.

Skills

Property management systems

Communication skills

Conflict resolution

Organisational skills

Financial management

Attention to detail

Education

ARLA or TPI qualification

Tools

Microsoft Office

Job description

About the Role

We are seeking an experienced and proactive Residential Property Manager to take ownership of a dynamic residential portfolio. You will oversee the day-to-day operations, ensure compliance, and provide an outstanding experience for tenants. This role offers variety and the opportunity to make a real impact within a supportive and ambitious team.

Responsibilities

• Property Maintenance & Operations
  • Ensure properties are well-presented, safe, and fully compliant
  • Coordinate repairs and maintenance with trusted contractors
  • Conduct regular inspections to maintain high standards
  • Act as the main point of contact for tenants, resolving queries professionally
  • Manage the full tenant lifecycle, including referencing, check-ins, renewals, rent reviews, and checkouts
  • Handle deposits and mediate disputes fairly and transparently
  • Oversee rent collection and associated fees to maximise portfolio performance
• Legal & Compliance
  • Keep up to date with housing legislation, including the Renters Reform Bill
  • Manage legal processes, including evictions, professionally and appropriately
  • Maintain accurate records of tenancies, finances, and maintenance
  • Communicate policy updates, notices, and rent reviews to tenants
  • Collaborate with internal teams to ensure a seamless service

What We’re Looking For

• 2–3 years’ experience in residential property management or a related field
• ARLA or TPI qualified (or willing to work towards)
• Strong knowledge of property management systems and UK housing legislation
• Excellent communication, conflict resolution, and organisational skills
• Financial management experience and confidence in tenancy processes
• Proficiency in Microsoft Office and keen attention to detail

Why Join?

• Manage a varied and rewarding residential portfolio
• Competitive salary with a flexible benefits package
• Hybrid working opportunities for better work-life balance
• Supportive team culture with opportunities for professional development and progression

How to Apply

To apply today, contact Lee Tiff

E: [e-mail]

M: 07389001988

T: 0121 769 3411