Residential Booking & Operations Lead

Moulton College; Moulton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading educational institution is seeking a proactive Accommodation Manager to oversee residential bookings and ensure a smooth experience for students. The role involves managing move-in/out processes, maintaining safety standards, and supporting student wellbeing. Ideal candidates should have strong organisational skills, proven customer service experience, and the ability to lead a team effectively. This position comes with numerous benefits including generous leave, pension options, and professional development opportunities.

Benefits

33 days annual leave including bank holidays

Eligibility to join Local Government Pension Scheme

Discounted on-site gym membership

High Street Discounts scheme

Access to 24/7 Support Line for employees

Qualifications

• Proven administrative expertise in managing complex processes.
• Ability to prioritise effectively in a fast-paced environment.
• Demonstrated leadership capability to motivate teams.

Responsibilities

• Coordinate all residential bookings ensuring accurate allocations.
• Oversee move-in and move-out processes, ensuring quality standards.
• Liaise with Estates teams for room hygiene and maintenance.

Skills

Organised

Communication

Detail-oriented

Tech-savvy

Customer-focused

Leadership

Education

Minimum GCSE Grade C in Maths and English Language

Tools

ProSolutions

CRM

Job description

A leading educational institution is seeking a proactive Accommodation Manager to oversee residential bookings and ensure a smooth experience for students. The role involves managing move-in/out processes, maintaining safety standards, and supporting student wellbeing. Ideal candidates should have strong organisational skills, proven customer service experience, and the ability to lead a team effectively. This position comes with numerous benefits including generous leave, pension options, and professional development opportunities.