Resident-Focused Community Host — Welcoming & Service Excellence

Native Group; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community development company in Milton Keynes seeks a Community Host to join their team. The ideal candidate will deliver exceptional customer service, build strong relationships with residents, and maintain a welcoming environment. Responsibilities include addressing resident queries and ensuring a professional presentation at all times. Applicants should have experience in residential services or hospitality, strong communication skills, and a team-oriented mindset. This role comes with various benefits, including a pension scheme and employee assistance programs.

Benefits

Company Pension Scheme

Cycle to Work Scheme

Employee Assistance Programme

Health Cash Plan

Life Assurance

Referral Scheme

Paid Volunteer Time

Discount on Native Places stays

Qualifications

• Proven experience in residential services or hospitality.
• Strong customer-facing skills with excellent communication.
• Professional and well-mannered, with a resident-focused approach.

Responsibilities

• Deliver a professional and welcoming experience.
• Handle resident queries effectively.
• Maintain a polished and welcoming front of house.

Skills

Customer service

Communication

IT skills

Teamwork

Tools

MS Word

Excel

Outlook

Job description

A community development company in Milton Keynes seeks a Community Host to join their team. The ideal candidate will deliver exceptional customer service, build strong relationships with residents, and maintain a welcoming environment. Responsibilities include addressing resident queries and ensuring a professional presentation at all times. Applicants should have experience in residential services or hospitality, strong communication skills, and a team-oriented mindset. This role comes with various benefits, including a pension scheme and employee assistance programs.