Resident Experience Advisor – Student Accommodation

Student Roost group; Chester; On-site; GBP 23,000 - 28,000; Full time

Job summary

A student accommodation provider in Chester is seeking a Customer Service Advisor to enhance the resident experience. The role demands strong interpersonal skills and a willingness to learn, even without prior property experience. With an average of 35 hours per week, the position offers a competitive salary of £23,842 per annum, with part-time options available. This position involves engagement with residents and supporting various services, from handling enquiries to managing sales processes. Join a team that values inclusivity and promotes career growth.

Benefits

Opportunities for career growth

Inclusive and supportive culture

Flexible hours distribution

Qualifications

• Friendly and approachable with strong relationship-building skills.
• Ability to handle enquiries and resolve issues effectively.
• Willingness to learn, even without prior property experience.

Responsibilities

• Create exceptional experiences for residents.
• Support and engage with residents during their journey.
• Handle sales, payments, and maintain accurate records.

Skills

People skills

Communication

Problem-solving

Teamwork

Tech-savvy

Organization

Resilience

Tools

MS Office

Job description

A student accommodation provider in Chester is seeking a Customer Service Advisor to enhance the resident experience. The role demands strong interpersonal skills and a willingness to learn, even without prior property experience. With an average of 35 hours per week, the position offers a competitive salary of £23,842 per annum, with part-time options available. This position involves engagement with residents and supporting various services, from handling enquiries to managing sales processes. Join a team that values inclusivity and promotes career growth.