Rental Sales Pro — Upsell & Customer Excellence

Europcar; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global mobility company is seeking a Sales & Customer Service Officer to join their Newcastle team on a full-time basis. The role includes assisting customers in renting vehicles, processing agreements, and achieving sales targets. Ideal candidates will have sales experience, strong communication skills, and a customer-first mindset. The position offers competitive pay, ongoing training, and a variety of incentives, making it perfect for those looking to grow in a dynamic environment.

Benefits

Competitive hourly rate

Shift loading

Uncapped incentives

Parental leave

Career development opportunities

Employee discounts

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers in renting vehicles.
• Process rental agreements accurately.
• Promote and upsell additional products and services.
• Achieve individual and team sales targets.

Skills

Sales experience

Customer service skills

Communication skills

Interpersonal skills

Education

Valid Australian driver's license

Job description

A global mobility company is seeking a Sales & Customer Service Officer to join their Newcastle team on a full-time basis. The role includes assisting customers in renting vehicles, processing agreements, and achieving sales targets. Ideal candidates will have sales experience, strong communication skills, and a customer-first mindset. The position offers competitive pay, ongoing training, and a variety of incentives, making it perfect for those looking to grow in a dynamic environment.