Removals Driver

New Start Highland; Inverness; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused organization in Inverness seeks a dedicated individual to assist in the removals sector. You will drive vehicles up to 7.5 tonnes, ensuring safe and professional service delivery while maintaining the highest health and safety standards. Ideal candidates will possess a clean driving license, good interpersonal skills, and a commitment to providing excellent customer experience in a physically demanding role. This position emphasizes teamwork, accountability, and a positive approach to challenges.

Qualifications

• Must have understanding of good health and safety practices.
• A current, clean driving licence is essential.
• Ability to maintain accurate records/documentation is essential.

Responsibilities

• Drive company vehicles up to 7.5 tonnes safely.
• Complete lifting and handling of household and commercial items.
• Ensure careful handling of goods and maintain transport records.

Skills

Understanding of health and safety practices

Ability to maintain good humour under pressure

Exceptional interpersonal skills

Education

Current clean driving licence for vehicles up to 7.5 tonnes

Driver CPC qualification

Job description

Overview

The post-holder will work closely with and report to the Removals Manager across the range of activities covered by the post.

Working Relationships

The post-holder will be required to develop effective and positive working relationships with all New Start Highland departments, colleagues and customers.

Key Results & KPI's

• To deliver a high quality, professional service to meet departmental KPIs and New Start Highland quality standards.
• To deliver an excellent customer experience.
• To perform all duties of the post in a professional manner in line with New Start Highland culture and core values.

Responsibilities

• To assist in ensuring that in all aspects of work, New Start Highland's values, policies and procedures are adhered to in a consistent manner
• To maintain confidentiality
• To liaise with staff, volunteers, service users and the general public in a courteous manner that promotes a positive image and upholds the company reputation
• To maintain safe systems of work at all times ensuring quality of service and all relevant Health & Safety and driving regulations are consistently delivered
• To communicate clearly and effectively with other members of the team and the general public

Key Tasks & Duties

• To drive company vehicles up to and including 7.5 tonnes safely and efficiently
• To complete lifting and handling of a wide range of household and commercial items, whilst delivering excellent customer experience
• To ensure careful handling and efficient packing of all goods and furnishings.
• To assist in ensuring that all relevant records are accurately maintained and are available for inspection as required.
• To assist with the general maintenance of the vehicles.
• Any other duties appropriate to post.

Core Skills & Competencies

Knowledge

Essential

• Understanding/awareness of good health and safety practices in a warehouse/driving context
• Current, clean driving licence with authorisation to drive vehicles up to 7.5 tonnes. Current digital tacograph card. Driver CPC qualified.

Desirable

• Basic literacy and numeracy
• FLT qualification, good awareness of Scottish geography

Experience

Essential

• Previous experience of maintaining accurate records/documentation

Desirable

• Previous experience in a similar environment

Approach

Essential

• Exceptional ability to relate to people and form and develop constructive relationships at all levels.
• Ability to maintain good humour and remain focussed under pressure
• Solution focussed
• Smart and presentable appearance
• Team mind set
• Good time keeping
• Accountable and responsible
• Initiative and common sense

Other

Essential

• This is a physically demanding role which necessitates the requirements to routinely lift and handle heavy items of furniture and equipment. In many domestic and commercial removals, heavy items will require to be moved up and down flights of stairs. A good state of physical health is therefore essential.
• This post is subject to Enhanced Disclosure 'clearance' and Police Scotland checks.

Desirable