Remote Customer Support Advisor – Hawick (Temporary)

Ktpws; Hawick; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A local council is seeking two full-time Temporary Business Support Advisors in Hawick to join their Customer Services team until March 31, 2028. This role involves managing a variety of enquiries through phone calls, ensuring they reach the right department. Additionally, successful candidates will support vital administrative functions. Once trained, there may be options to work from home, providing flexibility in your work environment. Qualifications include a minimum of 3 Standard Grades at the required levels, including English.

Qualifications

• Candidates must have at least 3 Standard Grades at levels 1, 2, and 3, which should include English.

Responsibilities

• Handle a variety of enquiries in a fast-paced environment.
• Gather information to direct requests to the appropriate department.
• Support essential administrative tasks in the office.

Skills

Organisational skills

Customer-focused attitude

Ability to handle enquiries

Education

Minimum of 3 Standard Grades at level 1, 2, 3 including English

Job description

A local council is seeking two full-time Temporary Business Support Advisors in Hawick to join their Customer Services team until March 31, 2028. This role involves managing a variety of enquiries through phone calls, ensuring they reach the right department. Additionally, successful candidates will support vital administrative functions. Once trained, there may be options to work from home, providing flexibility in your work environment. Qualifications include a minimum of 3 Standard Grades at the required levels, including English.