Registered Manager

Milewood Healthcare Ltd; United Kingdom; On-site; GBP 34,000 - 40,000; Full time

Job summary

A healthcare provider in Whitby seeks a passionate Registered Manager to lead Caedmon House, ensuring high-quality, person-centred support. You will oversee a dedicated team, manage HR processes, and ensure compliance with CQC standards. Ideal candidates hold a Level 5 NVQ in Leadership and Management, along with substantial management experience in residential services. The role offers competitive salary and benefits in a vibrant, supportive environment.

Benefits

Competitive annual leave

Lifestyle savings

Pension scheme

Employee Assistance Programme

Discounted Health Cash Plan

Paid DBS

Casual dress

Qualifications

• Hold, or be working towards, a Level 5 NVQ in Leadership and Management.
• Be an experienced Registered Manager (preferred).
• Have substantial management experience within residential or nursing services.
• Be a car driver.
• Have confidence and experience in MCA/DoLS compliance.

Responsibilities

• Providing strong, person-centred leadership to the staff team.
• Ensuring high-quality care delivery in line with CQC standards.
• Completing audits, supervision and appraisals.
• Managing HR processes including recruitment and absence management.
• Ensuring compliance with MCA and DoLS.

Skills

Leadership

Management experience

MCA/DoLS compliance

Organisational skills

Education

Level 5 NVQ in Leadership and Management

Job description

Registered Manager Caedmon House, Whitby

Location: Whitby
Pay: £40,000 per year (plus bonus structure)
Contract: Permanent
Job Type: Full-time

Make a Real Impact in a Warm, Vibrant Home on the Whitby Coast

Caedmon House is a unique and welcoming 9‑bed home supporting individuals with a range of needs, including nonverbal communication and behaviours that may be challenging. It is a lively, social place full of curiosity, fun, and the occasional playful prankster! From trips out to local attractions, to volunteering at a nearby farm, to enjoying a simple cuppa and a chat, our residents love making the most of every day.

We’re now seeking a passionate, positive and proactive Registered Manager to help lead Caedmon House and ensure we continue delivering safe, high‑quality, person‑centred support.

Caedmon House sits on Whitby's beautiful West Cliff, steps from the seafront and walking distance to beaches, the Pavilion, shops, leisure facilities and more. Originally a hotel, it has been thoughtfully refurbished into specialist accommodation with multiple flats and a range of on‑site activity spaces.

Role Responsibilities

• Providing strong, person‑centred leadership to the staff team
• Ensuring high‑quality care delivery in line with CQC standards
• Completing audits, supervision and appraisals
• Managing HR processes including recruitment, absence management and rota generation
• Ensuring compliance with MCA and DoLS
• Driving continuous improvement and best practice
• Maintaining excellent communication with residents, families, staff, and stakeholders
• Delivering positive outcomes against agreed KPIs

About You

• Hold, or be working towards, a Level 5 NVQ in Leadership and Management
• Be an experienced Registered Manager (preferred)
• Have substantial management experience within residential or nursing services
• Be a car driver
• Have confidence and experience in MCA/DoLS compliance
• Be highly organised, proactive and committed to person‑centred care

Benefits

• Competitive annual leave (increasing with service)
• Lifestyle savings on shopping, utilities and local retailers
• Pension scheme
• Employee Assistance Programme (24/7 access)
• 24/7 GP service and face‑to‑face counselling
• Discounted Health Cash Plan
• Mental health support via Able Futures
• Wellbeing tools and self‑help resources
• Employee referral scheme
• Extensive induction & training programme (includes Care Certificate support)
• Funded qualifications & apprenticeships for clear career progression
• Financial wellbeing support through NEFirst Credit Union
• Paid DBS
• Casual dress, company events & more

Why Milewood?

At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise. We’re looking for someone who not only leads with confidence and clarity, but who believes in the potential of people and brings consistency, compassion, and calm when it matters most.

If you’re a leader committed to quality care and meaningful outcomes, we’d love to hear from you.

Our Values

• Warmth and Friendship – Excellent interaction between staff and service users
• Optimism and Future – Work towards a future of improvement and enrichment
• Honesty – Open and honest with each other and ourselves
• Enterprise – Freedom to initiate new ideas from everybody at every level
• Accountability – Take ownership and never make excuses
• Respect – Based on mutual respect between individuals
• Trust – Essential foundation of any relationship

Apply today and take the next step in your leadership journey with us.