Registered Manager

Glenholme Healthcare Group Ltd.; Hemel Hempstead; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading healthcare provider in Hemel Hempstead is seeking a Registered Manager to oversee Supported Living services for individuals with learning disabilities. The role involves managing a dedicated team, ensuring compliance with CQC regulations, and continuously improving service quality. The ideal candidate will have significant experience in this field along with NVQ qualifications. Competitive salary up to £45,000 with additional performance bonuses offered.

Benefits

33 days annual leave

Life insurance cover of £10,000

Employee Assistance Programme

Paid specialist training

Cycle2work scheme

Qualifications

• Proven experience managing services for people with learning disabilities and complex needs.
• Minimum of three years’ experience working with individuals with learning disabilities.
• Sound knowledge of CQC requirements and care governance.

Responsibilities

• Oversee the operational management of the service.
• Recruit and manage your team effectively.
• Create individualised support plans.
• Ensure high-quality care in compliance with regulations.

Skills

Managing services for people with learning disabilities

Leading teams

Motivating staff

CQC regulations knowledge

Education

NVQ Level 4/5 or equivalent

Job description

Registered Manager – Learning Disabilities – Supported Living

Location: Hemel Hempstead – The Marlowes Salary: Up to £45,000 per annum, plus an annual performance bonus of up to 12.5% CQC Rating: Good

Are you an experienced Registered Manager with a passion for empowering your team and delivering outstanding support? If the answer is yes, this is an exciting opportunity to lead and shape Glenholme’s Supported Living services at The Marlowes, Hemel Hempstead.

You’ll be joining a well-established, forward-thinking provider at a time of continued growth, managing a service that supports adults with learning disabilities, autism, mental health conditions, physical disabilities, and complex needs to live as independently as possible.

About The Marlowes

The Marlowes is a development comprising well-appointed studios and one-bedroom flats for up to 17 service users, designed to support greater independence and the development of essential life skills. The service consists of two self-contained blocks, providing a safe and structured environment for adults who may find mixed-use settings more challenging.

In addition, The Marlowes features a purpose-built block for individuals with physical disabilities, offering fully accessible, single-bedroom self-contained flats. Each floor is served by a large, disability-friendly lift, and every apartment includes level flooring, wet rooms, widened doorways for wheelchair access, and height-adjustable kitchen worktops. Further personalisation of each flat is available following an assessment of individual requirements.

The service also includes a large, welcoming communal flat, staffed 24/7, where tenants can socialise, take part in shared activities, or access additional support whenever needed.

This is a fantastic opportunity for a leader with a strong care ethos and entrepreneurial flair who is ready to take on a new challenge, continue developing the service, and maintain the high standards Glenholme is known for.

Why Join Glenholme?

• We are an award-winning healthcare provider, established for over 30 years.
• We offer excellent career development, further training, and industry-recognised qualifications.
• We believe in innovation and technology, investing in systems that make your day-to-day role easier.
• We celebrate diversity and inclusion, with over 36 nationalities represented across our workforce.
• We are committed to growth, having opened six new services in the past two years, with more to come.

The Role

As the Registered Manager, you will report to the Regional Operations Manager and be responsible for:

• The overall operational management of the service
• Recruitment, development, supervision, and performance management of your team
• Responding to referrals and completing assessments of need
• Producing individualised support plans with clear goals and outcomes
• Coordinating person-centred reviews and ensuring high-quality care
• Working collaboratively with multi-disciplinary teams and external agencies
• Maintaining a safe, compliant, and welcoming environment
• Driving service user engagement and continuous improvement
• Ensuring full adherence to CQC regulations and company policies

Benefits and Perks (*T&CS apply)

• 33 days annual leave (including Bank Holidays)
• Additional day off for your birthday*
• Life insurance cover of £10,000*
• Cycle2work scheme
• Employee Assistance Programme – including advice on wellbeing, finances, and family support
• Blue Light Card Reimbursement
• Award and Recognition Schemes, including the Glenholme Care Awards
• Paid for specialist training and industry recognised qualifications

About You

You will:

• Have proven experience managing services for people with learning disabilities and complex needs
• Be skilled in leading, motivating, and developing teams
• Hold a relevant care qualification (NVQ Level 4/5 or working towards, RMN, DipSW or equivalent)
• Have a minimum of three years’ experience working with individuals with learning disabilities
• Demonstrate a caring, professional ethos and strong leadership skills
• Be confident working in partnership with families, professionals, and the wider community
• Have sound knowledge of CQC requirements and care governance
• Ideally, have experience or training in Positive Behaviour Support (PBS)

Join Glenholme Healthcare and be part of a growing organisation that truly values its people and the individuals we support. Apply today to find out more!

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