Regional Streetworks Manager

Networkplus; Bristol; On-site; GBP 50,000 - 55,000; Full time

Job summary

A utilities management company in Bristol is seeking a Regional Streetworks Manager to lead streetwork functions across multiple contracts. This role involves ensuring compliance with legislation, managing a team, and tracking performance metrics. The ideal candidate has extensive experience in streetworks, strong analytical skills, and exceptional stakeholder engagement abilities. A competitive salary package is offered, including full benefits.

Benefits

Competitive salary

Full benefits package

Qualifications

• Proven experience in streetworks management or utilities/contract management.
• Strong understanding of NRSWA 1991 and Traffic Management Act 2004.
• Experience with permit schemes and street manager systems.

Responsibilities

• Lead streetworks functions and ensure compliance with UK legislation.
• Track streetworks performance metrics and produce reports.
• Engage stakeholders to support permit processes and negotiations.

Skills

Leadership

Analytical skills

Stakeholder engagement

Communication

Tools

Microsoft Office

Streetworks systems

Job description

Regional Streetworks Manager

Department: Bristol Water

Employment Type: Full Time

Location: Bristol Water HQ

Reporting To: Molly Richards

Compensation: £50,000 - £55,000 / year

Description

The Streetworks Manager will lead and manage streetworks functions across multiple contracts to ensure high performance, compliance with legislation, and effective cost control. You will work with operational teams, project managers, commercial teams, and local authorities to drive performance improvements, reduce fines and charges (e.g., Section 74, Fixed Penalty Notices), and develop detailed root-cause analysis to inform training, performance management, process improvements, and corrective actions.

You will also provide leadership, strategic oversight, and continuous improvement to permit administration, stakeholder engagement, reporting, and streetworks compliance systems.

Key Responsibilities

Leadership & Management

• Advise a team of Planners, Streetworks Coordinators and Administrators across multiple contract areas.
• Assist in establishing clear roles, responsibilities, objectives, and KPIs for the Streetworks team.
• Promote a continuous improvement culture focused on reducing performance issues and costs.
• Streetworks Compliance & Permit Management
• Ensure all streetworks, road openings, and excavation activities comply with relevant UK legislation (e.g., NRSWA 1991, Traffic Management Act 2004 and local permit schemes).
• Support and advise on the timely submission, validation, modification, and closure of all streetworks permits/notices via Street Manager or similar systems.
• Monitor live permits for compliance triggers, objections, comments, revokes, or deadline changes and escalate where required.
• Ensure accurate and consistent use of traffic management plans, TTROs, parking suspensions, and other associated permit types.

Performance Monitoring & Reporting

• Track and report on streetworks performance metrics (e.g., permit lead times, compliance rates, fines received, defect rates).
• Produce weekly/monthly performance dashboards for internal leadership and external clients.
• Benchmark performance across contracts and recommend tailored interventions to close performance gaps.
• Fines, Charges & Root Cause Analysis
• Oversee the analysis of Section 74 charges, Fixed Penalty Notices, and defects received.
• Lead detailed root cause investigations and identify trends, systemic issues, or training gaps.
• Work with operations, commercial, and training teams to drive corrective actions and prevent repeat charges.
• Provide recommendations on process changes, documentation standards, and engagement points to minimise future costs.

Stakeholder Engagement

• Represent the business in discussions with local highway authorities, clients, utility partners, subcontractors, and regulatory bodies.
• Act as the principal escalation point for streetworks compliance and performance concerns.
• Build and maintain strong working relationships to support smoother permit processes, informal negotiations, and issue resolution.

Process Improvement & Training

• Review and refine streetworks procedures, forms, and workflows to enhance accuracy and compliance.
• Support development of internal training, guidance documents, and best practice updates for coordinators and operational teams.
• Drive adoption of automation, reporting tools, templates, and digital systems where possible.

Skills, Knowledge & Expertise

Experience & Knowledge

• Proven experience in streetworks management, highway permit coordination, or utilities/contract management.
• Strong understanding of NRSWA 1991, Traffic Management Act 2004, and associated Codes of Practice.
• Deep knowledge of permit schemes, street manager systems (e.g., Street Manager, Symology), and root cause analysis methodologies.

Skills

• Excellent leadership, team management, and coaching skills.
• Exceptional analytical ability with experience in charge reconciliation, trends analysis, and performance reporting.
• Strong stakeholder engagement and negotiation skills.
• Ability to communicate clearly and confidently with clients, authorities, and internal stakeholders.
• Proficient in relevant software including Microsoft Office (Excel especially), Streetworks systems, and reporting platforms.

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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