Receptionist (Restaurant)

Fundamental Hospitality Group; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A premier dining establishment in the City of London is seeking an exceptional Receptionist to join their front-of-house team. As the first point of contact, you will welcome guests with professionalism and charm, manage reservations, and ensure exceptional service. The ideal candidate has experience in a premium setting, excellent communication skills, and a passion for hospitality. This role offers professional development opportunities and a chance to work in a refined environment.

Benefits

Professional development opportunities

Competitive benefits

Qualifications

• Previous experience as a Receptionist or Host/Hostess in a premium restaurant.
• Excellent communication and interpersonal skills.
• Immaculately presented and proactive.

Responsibilities

• Welcome and engage guests with confidence.
• Manage reservations and guest profiles properly.
• Maintain a well-organized reception area.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service

Proficiency in reservation and POS systems

Job description

About La Maison Ani

La Maison Ani, part of Fundamental Hospitality’s prestigious collection, is a refined dining destination inspired by the charm of French-Mediterranean living. Known for its elegance, warmth, and impeccable service, La Maison Ani offers guests an experience that blends sophistication with genuine hospitality.

We are seeking an exceptional Receptionist to join our front-of-house team. As Receptionist, you will be the first point of contact for our guests, setting the tone for their entire experience. You will embody the grace and professionalism that define La Maison Ani, ensuring every guest receives a warm welcome and seamless service from the moment they arrive.

Key Responsibilities

• Welcome and engage guests with confidence, professionalism, and charm.
• Manage all reservations, special requests, and guest profiles with precision and discretion.
• Maintain a beautifully presented and well-organised reception area at all times.
• Liaise with management and service teams to ensure smooth communication and an exceptional guest journey.
• Prepare and distribute daily service sheets, briefings, and reports.
• Handle incoming calls and emails promptly and professionally.
• Support the Reception & Reservations team with administrative duties as required.
• Assist with cloakroom and coat check services when necessary.
• Protect guest data and uphold the highest standards of confidentiality.

About You

• Previous experience as a Receptionist or Host/Hostess within a premium or fine-dining restaurant.
• Excellent communication and interpersonal skills with a genuine passion for hospitality.
• Strong organisational abilities and meticulous attention to detail.
• Confident in using reservation and POS systems.
• Immaculately presented, proactive, and calm under pressure.
• A team player with a positive attitude and a natural ability to make guests feel welcome.

Why Join La Maison Ani

At La Maison Ani, you’ll be part of an international hospitality group that celebrates creativity, excellence, and growth. We offer professional development opportunities, competitive benefits, and the chance to work alongside a passionate team in one of London’s most beautiful dining spaces.

If you’re a Receptionist who takes pride in creating memorable first impressions and thrives in a refined, dynamic environment — we’d love to hear from you. Apply today and become part of the La Maison Ani story.