Receptionist/Administrator

Middlesbrough Voluntary Development Agency; Middlesbrough; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local charity organization in Middlesbrough is seeking a female Receptionist/Administrator to support their essential services for survivors of domestic abuse. This front-line position offers set hours of 10am to 2pm, Monday to Friday. Ideal candidates will have excellent communication and organizational skills along with a compassionate approach to support individuals in need.

Qualifications

• Experience in a front-line post within a crisis intervention service is preferred.
• Ability to handle sensitive issues and confidential information.

Responsibilities

• Support the service office-based with set hours.
• Handle communications with service users accessing support.
• Ensure documentation is managed efficiently.

Skills

Excellent personal communication skills

Compassion and empathy

Organizational skills

Knowledge of IT programmes

Job description

We are here to support , promote and develop voluntary and community action in Middlesbrough

My Sister’s Place require a Receptionist/Administrator to support our service.

This post is office-based and is set hours 10am – 2pm, Monday to Friday (20 hours).

Based in central Middlesbrough, we provide specialist services to increase the safety of survivors of domestic abuse and their children.

This is a front-line post in a crisis intervention service, and you will need excellent personal communication skills to support people with a wide range of needs who access the service. We need a compassionate, empathic and highly organised person used to dealing with a range of sensitive issues and confidential information whilst working under pressure. You will have excellent knowledge in a range of IT programmes.

Closing Date for Applications: Tuesday 30th September 2025 at 12pm.

Interviews to be held TBC.

As a women-only space, this post is only open to female applicants; The Occupational Requirement (Equality Act 2010, Schedule 9, Part 1) applies to this post.
If you would like to know more about our work, this role and to download an application pack, please visit: www.mysistersplace.org.uk .

Candidates must be eligible to live and work in the UK.

My Sister’s Place is committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

The closing date for this job is 30 September 2025 - 12:00pm.

Organisation:

My Sister's Place

Contract type:

Scale 5 – Starting from £24,948 – £26,357

Location:

123 Borough Road, Middlesbrough, TS1 3AN