Receptionist

Likewisesheffield; Sheffield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A mental health support charity is seeking a full-time Receptionist based in Sheffield. The role demands strong organizational and communication skills as you'll serve as the welcoming front-line contact for clients and visitors, manage bookings, and maintain reception areas. Ideal candidates should have prior reception experience with a passion for working in a busy environment. Enjoy competitive salary and extensive benefits including generous leave and pension contributions.

Benefits

27 days annual leave plus bank holidays

Pension scheme with employer contribution

Life assurance

Enhanced sick pay

Professional fee reimbursement

Cycle to Work scheme

Qualifications

• Friendly and welcoming demeanor for all clients and visitors.
• Ability to manage multiple organizational tasks effectively.
• Clear and effective communication skills.

Responsibilities

• Act as the first point of contact for clients and visitors.
• Manage client bookings and assist all without appointments.
• Ensure reception area is tidy and well-maintained.

Skills

Reception experience

Excellent Organisational Skills

Strong Communication

Job description

Receptionist page is loaded## Receptionistlocations: Likewise - Portland Housetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR010640**Receptionist - Likewise Sheffield****Location:** Portland House, Sheffield**Working Hours:** Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays to 7:00 PM, typically once a month.**Contract:** Permanent **Salary:** £24,243 - £26,667 per annum*Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.***About Waythrough**Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.**Make a real difference in your community****About the Role**If you're ready to take the leap into a career that combines purpose and professional growth, we invite you to explore the **Receptionist** role at Likewise.Join our impact-driven team and be a part of something truly meaningful.An exciting opportunity is available for a full-time Receptionist based within Portland House for the service Likewise Sheffield. This is a diverse and rewarding role providing reception support to the teams within the hubs. We welcome applications if you are motivated and enthusiastic with a passion to work in fast paced and busy reception. Our front of desk team is a lifeline to our service, providing support to the operational service. If you are adaptable, flexible and willing to work as part of a team with clear task allocation and work outputs then we would welcome an application from you.**What You’ll Do*** To be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.* To manage the booking in of clients for appointments, liaising with a range of professionals both from Likewise and Probation.* To support clients without appointments in accessing support via duty systems where appropriate following guidance, or in making appropriate appointments following discussions with staff.* To ensure the reception areas are kept tidy throughout the day including notice boards and leaflet dispensers.* To maintain and upkeep the staff and visitor signing in logs and associated documents.* Receive and date stamp incoming mail and hand over to relevant administrators to action and take post to post-box daily where required.* To support the Admin Lead with specific tasks as directed including data inputting, email inbox monitoring and other administrative tasks.**To Succeed in This Role, You’ll Need:**To succeed as a Receptionist you will ideally have:* **Reception experience**: you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.* **Excellent Organisational Skills:** You have the ability to keep a variety of administrative tasks organised and on track. We're looking for someone who can juggle multiple responsibilities with precision.* **Strong Communication:** Clear and effective communication is key in this role. Whether you're answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator.*For full person specifications and job details, please visit***What We Offer**We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:* 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)* Pension scheme with 4.5% employer contribution, matched up to 6.5%* Life assurance (3× annual salary)* Enhanced sick pay and family-friendly pay* Birthday leave and the option to buy up to 5 extra days’ annual leave* Professional fee reimbursement for relevant qualifications* 24/7 online GP access and Employee Assistance Programme* Recognition and long service awards via our *Way to Go* and *Aspirations* portals* £500 *Recommend a Friend* bonus* Cycle to Work scheme and Credit Union membership* Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good* Free will writing service and wellbeing initiatives throughout the year**Inclusion and accessibility**Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.If you need adjustments or support to apply, please email our recruitment team: **[e-mail]**Closing Date:2026-01-22**Waythrough** launched in October 2024 following the merger of Humankind and Richmond Fellowship.Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site**Aquarius**Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.Find out more at