Receptionist

Kent Local Medical Committee; Maidstone; On-site; GBP 18,000 - GBP 24,000; Part time

Job summary

A local healthcare organization is seeking a friendly and organized Part-Time Receptionist to assist at their busy GP surgery on a maternity cover basis. The ideal candidate will demonstrate excellent communication skills, the ability to multitask, and a patient-focused approach in a fast-paced environment. Responsibilities include welcoming patients, managing enquiries, and supporting the clinical team. Prior experience in reception or healthcare is preferred but not essential. Hours and days are flexible, tailored to the candidate's availability.

Qualifications

• Previous reception or healthcare experience is an advantage.
• Confident using computers and clinical systems.
• Ability to maintain confidentiality at all times.

Responsibilities

• Welcoming patients at reception.
• Answering telephone calls and booking appointments.
• Managing patient enquiries and directing them appropriately.
• Updating patient records while handling confidential information.
• Supporting clinicians and the wider practice team as needed.

Skills

Excellent communication

Interpersonal skills

Computer literacy

Multitasking

Patient-focused approach

Job description

We are looking for a friendly, organised and reliable Part-Time Receptionist to join our busy GP surgery on a maternity cover basis.

This is a patient-facing role, ideal for someone who works well under pressure and who enjoys working with people and can remain calm, discrete and professional in a fast-paced healthcare environment.

Key Responsibilities:

• Welcoming patients at reception
• Answering telephone calls and booking appointments
• Managing patient enquiries and directing them appropriately
• Updating patient records and handling confidential information in accordance with GDPR and NHS guidelines
• Supporting clinicians and the wider practice team as needed

About You:

• Excellent communication and interpersonal skills
• Confident using computers and clinical systems (experience with GP systems desirable but not essential)
• Well organised, dependable and able to multitask
• Ability to work effectively in a busy environment
• Professional, courteous and patient-focused approach
• Ability to maintain confidentiality at all times
• Previous reception or healthcare experience is an advantage

Hours: Part-time (days and hours to be agreed)
Contract: Maternity cover (fixed-term)