Receptionist

Soundfp; Basildon; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A financial services company in Basildon is seeking a full-time administrative professional to manage general office duties, assist with project management, and support daily operations. The ideal candidate will bring strong organizational and communication skills. The position offers a salary of £20,000 - £24,000 per annum along with flexible working options and various employee benefits.

Benefits

Flexible / Hybrid Working

12 Wellbeing Days

Additional Paid Leave over Christmas

Never Work Your Birthday

Quarterly Team Social

£1,000 Personal Development allowance

Cycle2Work Scheme

Life Cover of 4 x salary

Enhanced Maternity & Paternity

Qualifications

• Experience in general office administration is preferred.
• Ability to multitask and prioritize effectively.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Answer incoming calls and greet clients.
• Assist with managing daily operational activities.
• Support project delivery and reporting.

Skills

Communication skills

Organizational skills

Project management

IT knowledge

Job description

This range is provided by Sound Financial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

General Office Duties

• Answering of all incoming calls.
• Meeting and greeting clients and other visitors.
• Screening & organising incoming emails for Directors.
• Keeping back-office systems up to date.
• Managing incoming and outgoing post.
• General office maintenance.
• Maintain office security by following safety procedures.
• Keeping meeting rooms clean, tidy and stocked.
• Arranging additional facilities needed for client meetings (e.g. sandwiches, lunch bookings).
• Ordering and maintaining adequate stationery levels.
• Ordering and maintaining general supplies for kitchen and office.
• Assistance with general administrative tasks.
• Proofreading and typing as required.
• Arrange travel when needed.
• Raising and sending invoices & other accounts management.

Project Management

• Assisting with successful delivery of a range of projects from set-up through all execution stages.
• Reporting on project progress status to the Managing Director and assisting with resolving issues.
• Coordinating individuals and or departments working together to achieve agreed outcomes.
• Updating the in-house systems with information gained on projects.

Operations

• Providing support with operational projects.
• Assisting the Managing Director and the Leadership Team with the management of daily operational activities.
• Preparing and maintaining operations documents and reports.
• Assist with monitoring, controlling, and managing business operations to meet client expectations and company goals.
• Assist with ensuring that all business service activities comply with relevant acts, legal & regulatory requirements, and ethical standards.
• Assist with ensuring compliance with company standards and procedures.
• Assist with identifying operational problems and resolving them in a quickly and timely manner.

IT

• Keep up to date with technology and suggest improvements to the existing way of working.
• Liaise with external IT consultants.
• Assist with ensuring data security, IT, and disaster recovery policies are in place and working.
• Keep an up-to-date register of hardware, software, and staff passwords.

Marketing & Events

• Assist with the planning and organisation of conferences, events, staff training, and team activities.

Compliance

• Practice, the FCA Conduct Rules and the relevant FCA rules at all times.
• Comply with the relevant compliance, TCF, T&C and financial crime (anti-money laundering, data security, anti-bribery, fraud and corruption) procedures of the firm at all times.
• Follow appropriate ethical standards within the firm at all times.
• Ensure relevant CPD is maintained and recorded accurately.
• Maintain all standards of performance as required by the firm.
• The successful candidate will receive a basic salary of £20,000 - £24,000 Per Annum.

Other Benefits

• Flexible / Hybrid Working available (business needs dependent)
• 12 Wellbeing Days available per annum
• Additional Paid Leave over Christmas
• Never Work Your Birthday!
• Quarterly Team Social
• Monthly Team Building
• £1,000 Personal Development allowance per annum
• Flexible Appointments Policy
• Cycle2Work Scheme
• Life Cover of 4 x salary
• YuLife Reward Gateway
• Enhanced Maternity & Paternity
• Never Work Your Child’s Birthday!
• Paid Leave for Child School Events (up to 4 a year)

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Administrative