Reception Team Member

Whitbread Group; Port Talbot; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality business in Port Talbot is seeking a Receptionist for the Premier Inn. As the friendly face of the hotel, you will utilize your customer service skills to greet guests and ensure they have a comfortable stay. The position offers up to 15.5 hours per week with a competitive pay rate of £12.56 per hour and includes extensive training and support, alongside numerous employee benefits such as discounts and a company pension scheme.

Benefits

Up to 60% off hotel rooms

25% off meals in restaurants

Company pension

Complimentary breakfast for 2

Discounts on utilities and travel

Qualifications

• Passion for customer service and creating a friendly environment.
• Ability to work as part of a team and support housekeeping as needed.

Responsibilities

• Welcome guests and check them in with a warm smile.
• Collaborate with the housekeeping team to ensure guest satisfaction.

Skills

Customer service skills

Teamwork

Communication

Job description

We're currently recruiting in our Port Talbot Premier Inn. Working 15.5 hours per week, paying up to £12.56 per hour.

Receptionist – Port Talbot Premier Inn

Come and be a Receptionist at Premier Inn in Port Talbot. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE

Up to £12.56 per hour

CONTRACT TYPE

Permanent – we don't do zero hours contracts!

HOURS

15.5 hours a week

LOCATION

Port Talbot Premier Inn, Baglan Road, Baglan, Port Talbot, SA12 8ES

Why you'll love it here

• Training and support: Warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you'll do

Join our team at Port Talbot Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 133110-4492
Advertised: 16 Jan 2026