Reception Host Saturday

Hedinautomotive; Leicester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading automotive franchise in Leicester is seeking a Reception Host to provide exceptional customer service and create a welcoming environment. This part-time position requires excellent communication skills and the ability to handle high footfall in a busy showroom. The ideal candidate will have previous experience in a reception or customer service role. Competitive benefits and training opportunities are offered.

Qualifications

• Must be eligible to work in the UK.

Responsibilities

• Greet and welcome customers with a warm and professional demeanour.
• Assist customers with check‑in and check‑out procedures.
• Monitor and manage the customer waiting area and ensure comfort.

Skills

Excellent communication and interpersonal skills

Good organisation and attention to detail

Ability to work in a fast-paced environment

Previous experience in a reception or customer service role

Job description

RECEPTION HOST – SATURDAY

Hedin Automotive BMW & MINI is seeking a friendly, welcoming, and proactive Reception Host. As the first point of contact for customers entering our MINI showroom, you’ll play a key role in creating an exceptional experience that reflects the high standards of our brand.

If you enjoy engaging with people and take pride in delivering outstanding customer service, this is a fantastic opportunity to grow your career with one of the most admired brands in the automotive industry.

Your role

As the Reception Host, you will be responsible for assisting our customers with their visit, ensuring they have a welcoming and seamless experience. You will be attentive to each visitor, quickly understanding their needs and providing a tailored customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW.

Main duties of the role

• Greet and welcome customers with a warm and professional demeanour
• Assist customers with check‑in and check‑out procedures or direct them to the right department/person
• Proactively and organise general administration
• Monitor and manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after
• Maintain a tidy, well‑organised reception, coffee station and customer waiting area

Your profile

• Excellent communication and interpersonal skills
• Good organisation and attention to detail
• Ability to work in a fast‑paced environment and handle high footfall
• Previous experience in a reception or customer service role
• Must be eligible to work in the UK

About us

Hedin Automotive is a well‑established BMW & MINI franchise with state‑of‑the‑art centres across North London, East London and Kent. As part of the Hedin Mobility Group, one of the world’s leading private automotive retail and aftermarket services providers, we are dedicated to excellence in everything we do. Whether in customer‑facing roles or the workshop, our teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

Salary and hours

Basic salary: £4,761.90 per annum.

Working hours: Saturdays, 9:00 am – 5:00 pm with half an hour unpaid for lunch. Any additional hours worked will be paid as overtime.

In addition, you will be required to be flexible and provide cover if needed. Interviews will take place in early December, with an anticipated start date in mid‑January 2026.

Benefits

Hedin Automotive values our employees and invests in personal development and training. We offer a wide range of market‑leading benefits to all our colleagues. To learn more about our benefits, visit our Careers page.