Reactive Repairs Manager

Tai Tarian Ltd; Neath; On-site; GBP 48,000 - GBP 52,000; Full time

Job summary

A community-focused organization in Neath is seeking a Reactive Repairs Manager to lead a high-performing service team. The role requires driving a customer-focussed approach while managing maintenance responses and collaboration with partners. Candidates should have 2 years’ experience in a technical service and hold a Degree/equivalent in a related field and an SMSTS qualification. This position offers a competitive salary package with opportunities for growth in a values-driven culture.

Qualifications

• 2 years’ experience of leading a successful technical service.
• Educated to a Degree level or equivalent experience.
• Holding an SMSTS Health & Safety qualification.

Responsibilities

• Deliver a responsive maintenance service.
• Lead a multidisciplinary team effectively.
• Collaborate with external partners for service delivery.

Skills

Leadership skills

Technical service management

Customer service focus

Health and safety knowledge

Education

Degree in a related subject

SMSTS Health & Safety qualification

Job description

Reactive Repairs Manager

We have a permanent, full-time position available as a Reactive Repairs Manager with a competitive pay and benefits package including a starting salary of £48,100 per year, rising to £51,890 per year after key competencies of the role are met.

Reporting to the Operations Manager in the Property Services team, this role is responsible for delivering a responsive maintenance service, responding swiftly to requests from customers and colleagues for repairs and maintenance to properties.

The post holder will drive a customer focussed, high performing service through leading a large multidisciplinary team, which includes technical experts, trade and support services, and to work collaboratively with colleagues and external partners, including suppliers and contractors.

They will apply their technical skills, health and safety knowledge, performance management and commercial awareness to continually improve the quality, efficiency and effectiveness of service delivery and decision making, ensuring commitments are achieved.

To be successful in the role of Reactive Repairs Manager you will need to have 2 years’ experience of leading a successful technical service and be educated to a Degree level/equivalent experience in a related subject and hold an SMSTS Health & Safety qualification.

Please see attached Reactive Repairs Manager role profile for the full job description and person specification.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change.

Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you would like further information about this opportunity, please contact [e-mail]

If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for, please click apply.

Closing date: 17th of February 2026

Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.