Quality, Performance & Insights Officer

Belfast Zoo; Belfast; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local organization in Belfast is looking for a Quality, Performance and Reporting Officer to manage their quality and performance framework. The ideal candidate will be responsible for analyzing service data, tracking KPIs, and leading compliance monitoring efforts. This full-time position, subject to review, aims to enhance service delivery and ensure alignment with strategic development objectives. If you're detail-oriented and interested in contributing to economic growth, this role is for you.

Responsibilities

• Establish and deliver the quality and performance management framework for the service.
• Assess progress against targets and identify issues to enhance service delivery.
• Monitor and report on compliance, audit, and risk matters.

Job description

A local organization in Belfast is looking for a Quality, Performance and Reporting Officer to manage their quality and performance framework. The ideal candidate will be responsible for analyzing service data, tracking KPIs, and leading compliance monitoring efforts. This full-time position, subject to review, aims to enhance service delivery and ensure alignment with strategic development objectives. If you're detail-oriented and interested in contributing to economic growth, this role is for you.