Quality & Engagement Lead – Social Care Excellence

Advantage Healthcare; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Quality and Engagement Manager to ensure high standards of care and compliance. This role involves conducting audits, providing operational support, and being a primary contact for customer feedback. Ideal candidates need experience in social care and quality management, along with excellent communication and organizational skills. Competitive benefits include training opportunities and generous leave policies.

Benefits

25 days holiday plus bank holidays

Occupational Maternity Pay

Occupational Sick Pay

Financial advice

Employee discounts up to 14%

Qualifications

• Experience in social/community care is essential.
• Quality/compliance experience is crucial.
• Excellent communication skills are required.

Responsibilities

• Conduct timely audits of service delivery.
• Monitor progress against improvement plans.
• Deliver training and mentoring to staff.

Skills

Strong knowledge of social care sector

Confident in Microsoft Office

Excellent organisational skills

Collaborative team player

Tools

Digital compliance/reporting tools

Job description

A leading healthcare provider in the UK is seeking a Quality and Engagement Manager to ensure high standards of care and compliance. This role involves conducting audits, providing operational support, and being a primary contact for customer feedback. Ideal candidates need experience in social care and quality management, along with excellent communication and organizational skills. Competitive benefits include training opportunities and generous leave policies.