Quality Assurance Supervisor

MSA Foams Ltd.; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer of bespoke packaging solutions is seeking a QA Supervisor to maintain and improve quality standards. This on-site role in Dorset entails monitoring production processes, conducting inspections, and leading quality improvement initiatives. Candidates should have a scientific or technical degree and preferably possess ISO 9001 Lead Auditor certification. This position offers a supportive work environment, employee benefits including pensions and private medical insurance, and a profit share system.

Benefits

Employer pension contributions

Onsite parking

Private medical insurance

Friendly working environment

Profit share system

Qualifications

• Experience in quality control or assurance.
• Prior experience conducting ISO audits is advantageous.
• Familiarity with technical drawing and calibration processes.

Responsibilities

• Monitor production processes and inspect products to ensure compliance with quality standards.
• Perform regular instrument calibrations.
• Conduct detailed First Article Inspection Reports.
• Lead customer claim investigations.

Skills

Analytical skills

Attention to detail

Proactive approach

Problem-solving ability

Team collaboration

Education

Degree in a scientific, technical, or engineering discipline

Tools

ISO 9001 Lead Auditor qualification

Job description

MSA Foams UK Ltd is a leading manufacturer of bespoke protective packaging solutions, specialising in engineered foam products for a wide range of industries, including aerospace, defence, electronics, manufacturing and the commercial sector. With a focus on innovation, precision and quality, we design and produce custom foam inserts, cases and transit packaging that protect valuable equipment throughout storage, transport and deployment. Our expert team works closely with clients to deliver reliable, fit-for-purpose solutionsચ that meet the highest performance standards.

Reporting to the Production Manager, you will play a key part in maintaining and improving quality standards across production processes. You will carry out inspections and audits to ensure compliance with customer specifications and internal standards, and to support the continuous improvement of quality systems.

The QA Supervisor role is a standalone position and would be an ideal next step for a QA Technician or Engineer.

KEY RESPONSIBILITIES

• Monitor production processes and inspect products to ensure compliance with quality standards.
• Perform regular instrument calibrations in line with the calibration schedule.
• Assist with the disposition of non-conforming or stopped products.
• Conduct detailed First Article Inspection Reports (FAIRs), documenting results and resolving discrepancies with departments.
• Assist with machine trials and hands‑on product testing.
• Lead or support customer claim investigations, providing root cause analysis and solutions.
• Uphold health, safety, and standards and actively promote a safety‑first подроб culture.

REQUIREMENTS

• The ideal candidate will have experience in quality control or assurance, or a degree in a scientific, technical, or engineering discipline. You will be highly analytical, meticulous, and proactive, with a strong work ethic and a commitment to accuracy in all tasks.
• Desirable skills and qualifications:
• Possession of an ISO 9001 Lead Auditor qualification is preferred.
• Prior experience conducting ISO audits is advantageous.
• Demonstrated ability to analyseિશ problems and identify root causes effectively.
• Capable of working autonomously as well as collaborating within a team environment.
• Previous experience in a manufacturing setting is beneficial.
• Familiarity with technical drawing and calibration processes is considered an asset.

ABILITY TO COMMUTE/RELOCATE

This is a full‑time, on‑site role based in Dorset that requires attendance at our factory. Applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship. The successful candidate must be able to reliably commute to the workplace during standard UK business hours.

Relocation assistance is not available for this position, and knowledge of the local Dorset area and stakeholders would be a strong advantage.

EMPLOYEE BENEFITS

• Both employee and employer pension contributions are paid for by the Employer
• Onsite parking
• Private medical insurance
• A friendly working environment
• Profit share system based on company performance

To be considered for the next stage, please apply to this position with a covering letter.