Project Support Officer

SRA; Birmingham; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A leading organization in project management is looking for a Project Support Officer to join their Change Management team in Birmingham. This role involves providing skilled administration and support functions throughout project lifecycles, ensuring effective communication and project controls. Ideal candidates will have experience in project delivery, strong organizational skills, and the ability to manage internals and external suppliers. The position promises a collaborative environment with opportunities to gain diverse project exposure.

Benefits

Collaborative work environment

Exposure to various projects

Qualifications

• Experience in a project delivery environment.
• Proven experience in developing and implementing processes.
• Highly developed planning, organisation, and coordination skills.

Responsibilities

• Provide administration, coordination, and support functions.
• Establish and improve project controls.
• Answer queries and assist with project matrix management.

Skills

Project delivery environment experience

Process development and implementation

Planning and organization skills

Strong communication skills

Team player

Supplier management

Job description

Are you passionate about project management and helping deliver organisational change? Do you have experience of working in a project delivery environment? We are recruiting for a Project Support Officer to join our Change Management team.

The role

In the role of Project Support Officer, using your experience and understanding of project management methodology, you will provide highly skilled administration, co-ordination, and support functions to assist programme and project managers in the efficient and successful delivery of programmes and projects throughout the project lifecycle. You will be supporting projects that help deliver the organisation's strategy.

You will establish, maintain, and continually improve effective project controls using industry standard best practice, methodologies, and processes.

Maintaining good oversight of the projects in your portfolio you will answer queries and assist with the matrix management of the project. You will be supported by Project Managers but will be expected to handle matters independently when required.

You will ensure the accuracy of data captured to facilitate the timely and consistent flow of information, effective communication, and proactive risk mitigation.

What's in it for you

• Work in a collaborative and supportive work environment
• Build on your experience in project management
• Gain exposure to wide areas of the SRA on a variety of projects

What we are looking for

• Experience of working in a project delivery environment
• Proven experience of the development and implementation of processes and documentation
• Highly developed planning, organisation, and co-ordination skills
• Strong communication skills both written and verbal.
• Team player who can use initiative and work well under pressure
• Able to liaise and manage internal and external suppliers and other third-party service providers in a confident manner.

To apply

Please click 'apply' and submit a CV and Cover Letter. Please ensure that both documents clearly demonstrate how you meet the knowledge, skills, and experience requirements of the role.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs page.

Closing date for applications is 26 January 2026 at 9am. We expect interviews and assessment to take place from the week commencing 09 February 2026.

We may choose to close this vacancy at a date earlier if we receive a large volume of applications. If you are interested, we encourage you to apply as soon as possible.

We will not consider applications from candidates who have been unsuccessful in our campaigns for the same role within the past six months.