Company
MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job Description
The Project Manager contributes to the MSX Purpose, Vision and Mission by delivering project success to our clients. With a focus on enhancing our current client partnerships and increasing overall incremental revenue and profitability, the Project Manager supports innovative new approaches to ensure project KPI’s and key objectives are met.
Responsibilities
- Project Delivery
- Deliver project KPI’s and key objectives
- Conduct and chair regular KPI performance reviews
- Produce and develop analytical reporting, ensure reporting is clear and concise, and communicate reporting to ensure performance against KPI’s and targets
- Use reporting to inform improvement opportunities and implement improvement plans when performance is below target
- Build and develop a clear governance process shared with all stakeholders
- Resolve operational issues quickly and efficiently, including performance, personnel, and relationships, support and communications in the market/project
- Ensure maintenance of MSX Business, Brand, and Safety Standards
- Oversee quality control with regards to delivery against client requirements
- Review market trends and developments to keep the project at the forefront of advancement
- Collaborate across MSX to create best-in-class practice and development areas
- Drive innovation and pace across activity development
- Deliver ad hoc project work to high levels of client satisfaction
- Manage the launch and actions for tactical campaigns
- Work with central teams to define enhanced services to support future growth
- Support project teams with high-profile/high-impact initiatives
- Support and lead the launch of programme development initiatives
- Client Management
- Maintain and ensure high levels of client satisfaction
- Act as the primary interface with the client and develop effective working relationships
- Ensure the maintenance of Client Business, Brand, and Safety Standards
- Develop market business plans and assignments in support of the client and project to achieve objectives
- Build and present business case details, and implement strategies for project development
- Work across the Client organisation to create best-in-class practice and development areas
- Gain insight into stakeholder requirements to inform project planning
- Manage and develop new initiatives from initial discussions through to implementation
- Support strategic future planning to assist with project direction while maintaining market position and customer service
- Team Management
- Lead, develop, and coach teams, overseeing personnel within their assigned region/s
- Create and deliver annual performance reviews; develop personal growth and performance improvement plans
- Ensure quality onboarding and training of all MSX team members
Qualifications
- People/Team management experience
- Experience in budget, forecast and sales plans (desirable)
- Experience of leading teams/projects/clients as a Project Manager
- Professional experience in sales, marketing or business development
- Proven track record in target achievement
- Experience in new programme/project launches and implementation
- Experience in process improvement
- Experience identifying areas for improvement via data analysis
- Project Management qualification (desirable)
Additional Information
At MSX, our employees are the force behind our success. We empower and encourage our people and offer flexible working methods. We are a Disability Confident Committed organisation with a diverse workforce. We interview all disabled applicants who meet the minimum criteria for the vacancy.
In Joining MSX, You Can Enjoy
- up to £50,000 per year
- 25 days annual leave, plus bank holidays
- Company contributory pension plan
- cash back health care scheme
- life assurance
- car salary exchange scheme
Working pattern and location
- 40 hours per week
- Monday – Friday
- Home based with occasional travel to Warwick
- Permanent contract
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose: To empower Movers and Makers to thrive in our ever-changing world. The MSX Mission: To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions. The MSX Vision: To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, disability, neurodiversity or other personal characteristics. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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