Project Manager

Celestra Limited; Bletchley; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A dynamic IT services firm is seeking a Project Manager to oversee key customer accounts in a hybrid working model. You will manage project execution, maintain client relationships, and lead project teams. The ideal candidate will possess strong project management expertise, leadership skills, and industry experience, particularly in hospitality or retail. This position offers a competitive salary up to £40k, includes a car allowance, and various employee perks like a bonus scheme and private medical insurance.

Benefits

Bonus Scheme & Pension Contributions

Private Medical Insurance

Cycle to Work Scheme

Recognition & Rewards

Career Development

Employee Assistance Programme

25 days holiday, increasing to 28 days

Qualifications

• Proven ability in leading complex physical projects, focusing on results.
• Experience in the hospitality or retail sector is desirable.
• Willing to travel and hold a full UK driving license.

Responsibilities

• Oversee management of key customer accounts and project teams.
• Manage project risks, scope changes, and P&L.
• Lead project teams through mentoring and training opportunities.

Skills

Project Management Expertise

Leadership

Customer-Focused

Tools

Project management tools

MS Office

Job description

• Bletchley | Milton Keynes | Monday to Friday | Hybrid working
• Up to £40k + Car Allowance (£400 per month)
• Posted 9 December
• Closing 31 January

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

About the Role

As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading the project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results.

What You’ll Do:

• Client Management: Act as the main client contact, ensuring KPIs are met, and satisfaction remains high.
• Risk & Change Control: Manage project risks and scope changes, including SoWs and change control processes.
• Cost Control: Review P&L and manage costs to drive profitability.
• Billing & Invoicing: Ensure accurate and timely client billing and invoicing.
• Reporting: Create and present project reports for review meetings and stakeholders.
• Team Leadership: Lead and support the project team through 1:1s, mentoring, and training opportunities.
• Issue Escalation: Handle on-site escalations and provide quick, effective solutions.
• Project Coordination: Oversee multiple projects and teams to ensure smooth delivery.
• Field Resource Management: Build strong relationships with field teams and support forecasting needs.
• Stakeholder Collaboration: Work closely with internal and external stakeholders for aligned project execution.

What You’ll Bring:

• Project Management Expertise: Proven ability in leading complex physical projects, with a strong focus on delivering results on time and within budget.
• Industry Experience: Experience in the hospitality or retail sector is desirable (desirable not essential).
• Leadership: Skilled in mentoring and coaching junior team members, also managing office-based and remote teams.
• Budget Management: Proven ability to manage budgets and control costs across projects.
• Tech-Savvy: Proficient with project management tools and MS Office.
• Customer-Focused: Strong record of delivering client-focused solutions and building relationships.
• Network Knowledge: Familiar with network infrastructure, data, power, and Wi‑Fi (desirable not essential).
• Travel Willingness: Holds a full UK license and is willing to travel, including overnight stays.

What We Offer:

• Bonus Scheme & Pension Contributions
• Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.
• Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.
• Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must‑have gadget.
• Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels.
• Fresh Fruit Delivery every week, plus breakfast and lunch on site.
• 25 days holiday, increasing to 28 days after 3 years’ service – plus all the UK bank holidays off.
• Modern Offices – With pool table, ping pong, and our very own pub garden for a proper summer BBQ.
• On‑Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.
• Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout‑outs.
• Team Socials – From team parties to charity fundraisers, there’s always something going on.
• Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.
• Career Development – Ongoing professional development and clear internal progression routes.
• Holiday Trading – Fancy a bit more time off? You can buy extra holiday anytime throughout the year.