Project Forwarder

Missunique; Hounslow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A logistics firm in Hounslow is seeking a Project Forwarder to manage freight bookings, customs clearance, and provide customer support for projects. The ideal candidate will have experience in freight or logistics, strong communication skills, and an interest in the music, sport, or film/TV industry. This full-time entry-level role offers a varied and interesting work environment.

Qualifications

• Strong interest in the music/sport and film/TV industry.
• Experience with freight and/or logistics roles is preferred.

Responsibilities

• Secure bookings with carriers (airlines, hauliers, etc.).
• Enter jobs into the Cargowise system as per guidelines.
• Handle customs clearance and arrange necessary declarations.
• Monitor shipments and update clients on status.
• Ensure timely cost updates in Cargowise.
• Prepare customs documents and budgets.
• Provide customer support for projects.

Skills

Freight/logistics experience

High level of communication skills

Attention to detail

Ability to prioritize workload

Job description

Project Forwarder

Responsibilities

• Securing bookings with carriers (airlines, hauliers, etc.)
• Enter jobs into the Cargowise system in accordance with guidelines
• Handle all aspects of customs clearance (including arranging declarations in house or via a broker, carnet run, monitoring with carrier)
• Monitor shipments (post flight, delivery status, driver info, arrivals, clearance, etc.) and update the client/account manager as needed
• Ensure job costs are kept up to date and loaded into Cargowise as soon as possible
• Prepare customs documents, ATA Carnets, COOs, etc.
• Report regularly to manager at key stages of the project
• Assist with organising and delivering logistical aspects of a tour/event
• Ensure Warehouse and Project Manager are aware of any transport and warehousing requirements (e.g., freight builds for exports, goods inbound/outbound, import breakdowns, airline and client site collection/delivery, etc.)
• Liaise with overseas agents/other offices for movements into/out of their territories for any assigned project
• Ensure successful completion of each tour/event/project assigned
• Produce small transport/logistical budgets
• Negotiate costs with service providers
• Prepare and send quotes to customers when instructed
• Provide full customer support for any job/project assigned
• Follow and adhere to core company values

Qualifications

Good experience with freight and/or logistics roles and a strong interest in the music/sport and film/TV industry. Very high level of communication skills are required, along with the ability to pay attention to detail and prioritise workload. This is a very interesting and varied role.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage

Location

Hounslow, England, United Kingdom