Programme Manager

Serco Canada Inc; Salisbury; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A facilities management company in the United Kingdom is looking for a Programme Coordinator. You will manage the lifecycle of billable projects, providing insights and reports to influence decision-making for Defence customers. The ideal candidate will have experience in project controls and advanced skills in Excel and Power BI. Join us to deliver high-quality environments for those who serve our country and enjoy benefits like 25 days annual leave and a 6% pension contribution.

Benefits

25 days annual leave

Single private medical cover

6% employee matched pension contribution

Life assurance 2x annual salary

Qualifications

• Strong background in project controls, ideally within construction or FM.
• Advanced Excel skills required; expect tests for VLookup and Pivot Tables.
• Ability to interpret complex datasets for non-technical audiences.

Responsibilities

• Take ownership of the billable works programme lifecycle.
• Build and maintain accurate, live programme data.
• Provide insights to help internal teams plan efficiently.

Skills

Project controls

Data reporting

Advanced Excel skills

Familiarity with Power BI

Analytical thinking

Proactive communication

Tools

Power BI

Smartsheet

Job description

Location

Candidates can be based at High Wycombe, Larkhill, Brize Norton or Aldershot

Permanent, Full time

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

The Role

This is an opportunity to take ownership of the full lifecycle of our billable works programme—from capturing live status and future pipeline to highlighting risks, unlocking progress, and ensuring delivery remains smooth and on time. You’ll be at the centre of the action, working across delivery teams, finance, commercial, and supply chain to ensure alignment and visibility on everything from project status to billing and resource planning.

In this role, you’ll build and maintain accurate, live programme data and turn it into meaningful insights. You’ll create visually engaging reports and dashboards that don’t just show the numbers— but tell the story behind them. You’ll spot trends, identify bottlenecks, and provide the narrative that drives decision‑making at the highest level. Whether it's pipeline forecasting or supporting carbon reduction opportunities on site, your work will directly influence outcomes for our Defence customers.

This role requires more than just great reporting skills. You’ll be the key link between operational delivery teams, commercial teams, and client stakeholders. You’ll ensure programme data is consistent and compliant with contract governance, manage documentation and version control, and provide clear and timely responses to programme‑related queries. Your insights will help internal teams plan ahead and stay efficient, while ensuring clients and leadership teams remain confident and well‑informed.

What You’ll Bring

We’re looking for someone with a strong background in project controls, data reporting, or programme coordination—ideally within a construction, FM, housing, or infrastructure environment. You’ll need advanced Excel skills (there will be an Excel test prior to formal interview, and we expect you to be able to do VLookup and Pivot Tables), familiarity with tools like Power BI or Smartsheet, and the ability to interpret complex datasets in a way that makes sense to non‑technical audiences. If you have experience working with NEC or JCT contracts, minor works, or Defence estates, even better.

This is a fast‑paced role where prioritisation, proactive communication, and analytical thinking are key. You’ll need to stay cool under pressure, manage competing priorities, and work collaboratively across multiple stakeholders. In return, you’ll play a central role in helping VIVO deliver projects that matter—ensuring high‑quality living and working environments for those who serve our country.

If you’re ready to step into a high‑impact, data‑driven role with real responsibility and visibility, we’d love to hear from you.

What We Offer

• 25 days annual leave
• Single private medical cover
• 6% employee matched pension contribution
• Life assurance 2x annual salary

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.