Professional Business Support (12 Month Secondment / Fixed Term Contract)

The Financial Conduct Authority; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services regulatory body is seeking an experienced Personal Assistant to provide administrative support to four managers in City of Edinburgh. Responsibilities include managing complex diaries, handling correspondence, and coordinating travel logistics. The ideal candidate will have proven experience in an administrative role, excellent communication skills, and proficiency in Microsoft Outlook. This position requires a detail-oriented, team-oriented individual who can manage shifting priorities effectively and support a collaborative environment.

Qualifications

• Proven experience as a personal assistant, secretary, or in a similar administrative role.
• Demonstrable experience in computer literacy, including proficiency in Microsoft Outlook.
• Experience handling confidential and sensitive information with discretion.

Responsibilities

• Deliver consistent administrative support to four managers and their teams.
• Manage and optimise complex diaries, scheduling meetings, resolving clashes.
• Handle incoming correspondence and queries from firms.

Skills

Microsoft Outlook

Effective written and spoken communication

Organisational skills

Time management abilities

Job description

## **This cookie notice applies to the Workday Careers website****A cookie**are widely used for website’s functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site.* We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit .## **Banner**.We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# **Accessibility Statement**This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on https://www.fca.org.uk/ or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to:* zoom in up to 300% without the text spilling off the screen* navigate most of the website using just a keyboard* navigate most of the website using speech recognition software* listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We’ve also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability.## **How accessible this website is**We know some parts of this website are not fully accessible:* Checkboxes are not accessible using standard voice commands.* Some radio buttons are not given group titles when tabbing to them using a screen reader.* Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed.* The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader.## **Feedback and contact information**If you need information on this website in a different format contact us and tell us:* the web address (URL) of the content* your name and email address* the format you need – for example large print, braille or audio## **Reporting accessibility problems with this website**We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.## **Enforcement procedure**The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, .## **Technical information about this website’s accessibility**The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.## **Compliance status**This website is partially compliant with the AA standard, due to ‘the non-compliances’ listed below.## **Non-accessible content**The content listed below is non-accessible for the following reasons.## **Non-compliance with the accessibility regulations*** Checkboxes are not accessible using standard voice commands such as “Click checkbox” and can only be accessed by using “Tab” commands. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).* The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (*Information & Relationships*).## **What we’re doing to improve accessibility**We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance.## **Preparation of this Accessibility Statement**This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.**About the FCA and team**We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Infrastructure and Exchanges Directorate, the Capital Markets Department focuses on supervision and policy relating to key aspects of wholesale financial markets, including primary markets, credit ratings and benchmark providers, trading conduct and transparency, and wholesale cryptoasset markets.**Role responsibilities*** Deliver consistent administrative support to four managers and their teams, ensuring smooth day-to-day operations and enabling leaders to stay focused on priorities* Manage and optimise complex diaries, scheduling meetings, resolving clashes and coordinating with internal/external stakeholders to maximise productivity and minimise disruption* Handle incoming correspondence and queries from firms, including those related to meetings, conferences and events. Providing timely, accurate responses that improve professional relationships* Coordinate travel and meeting logistics, from room bookings to refreshments, to create seamless, well prepared environments that support effective engagement and collaboration* Support onboarding and recruitment processes, ensuring new joiners and staff movers experience a smooth, organised transition that helps them feel comfortable and equipped for their positions* Collaborate closely with other administrators across the department and directorate to deliver consistent service standards and cultivate a supportive, team centred culture* Provide cover and support for other teams and contribute to ad hoc projects, offering flexible, solutions focused assistance that adds value across the organisation**Skills required****Minimum:*** Proven experience as a personal assistant, secretary, or in a similar administrative role* Demonstratable experience in computer literacy, including proficiency in Microsoft Outlook* Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation with experience managing demanding diary schedules, and prioritising and meeting tight deadlines**Essential:*** Effective written and spoken communication abilities that suit various audiences* Confidence in engaging with a wide range of internal and external contacts* Skilled organisational, administrative, and time management abilities* Willingness to manage shifting priorities and situations* Ability to maintain attention to detail when facing tight deadlines* Team-oriented approach, with the ability to efficiently organise tasks and collaborate with others**Benefits***