Product Genius: Elevate Customer Experience & Sales

Arnold Clark Group; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive service provider is seeking Customer Service Executives to enhance the customer experience in their dealerships. As a Product Genius, you will assist customers from enquiry through to delivery, ensuring exceptional service. This role is ideal for enthusiastic individuals who wish to grow within car sales. The position offers a five-day work week, competitive benefits including holiday allowance, private healthcare, and opportunities for training and progression.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Full UK driving licence is required.
• Eager to progress within the role to car sales.
• Ability to work on own initiative.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Support the Sales department and deliver excellent customer experience.
• Accompany customers on test drives.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Willingness to go the extra mile

Team player

Thirst for knowledge

Job description

A leading automotive service provider is seeking Customer Service Executives to enhance the customer experience in their dealerships. As a Product Genius, you will assist customers from enquiry through to delivery, ensuring exceptional service. This role is ideal for enthusiastic individuals who wish to grow within car sales. The position offers a five-day work week, competitive benefits including holiday allowance, private healthcare, and opportunities for training and progression.