Procurement Transformation Lead — Transition & Service Delivery

ISBAN - Grupo Santander; Milton Keynes; On-site; GBP 65,000 - 85,000; Full time

Job summary

A financial services organization in Milton Keynes is seeking a Service Management Lead to oversee transitions and ensure compliance with service objectives. The role demands a strong background in service management, procurement, and risk management, as well as expertise in managing outsourced services. The ideal candidate will be responsible for governance, stakeholder engagement, and driving continuous improvement while fostering relationships across teams. Competitive rewards and extensive wellbeing support are provided.

Benefits

Competitive rewards

Wellbeing programs

Global growth opportunities

Volunteering opportunities

Qualifications

• Strong background in service management and outsourcing transitions.
• Proven track record of leading transitions or service migrations.
• Understanding of governance, risk, and controls.

Responsibilities

• Lead the transition of activities ensuring structured knowledge transfer.
• Manage and mitigate risks related to outsourced service delivery.
• Provide oversight on change management activities.

Skills

Service management

Change management

Stakeholder engagement

Risk management

Procurement operations

Tools

SAP

Job description

A financial services organization in Milton Keynes is seeking a Service Management Lead to oversee transitions and ensure compliance with service objectives. The role demands a strong background in service management, procurement, and risk management, as well as expertise in managing outsourced services. The ideal candidate will be responsible for governance, stakeholder engagement, and driving continuous improvement while fostering relationships across teams. Competitive rewards and extensive wellbeing support are provided.