Premium Lounge Host - Flexible Hours & Service

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading voluntary organization in Greater London seeks a Lounge Host to create a welcoming lounge experience. You'll be responsible for exceptional customer service, maintaining a clean atmosphere, and ensuring guest satisfaction. Ideal candidates are friendly, communicative, and possess a background in hospitality or customer service. We celebrate diversity and inclusion, offering a supportive environment with excellent perks, including free meals and flexible working options.

Benefits

Free, tasty meals

Flexible working hours

28 days of holiday

Paid volunteering days

Career development opportunities

Pension schemes and life assurance

Exclusive discounts

Qualifications

• Strong communication skills and a professional demeanor.
• Ability to work as a team and adapt to different situations.
• Previous experience in hospitality or customer service preferred.

Responsibilities

• Greet guests in a warm and friendly manner.
• Provide excellent customer service and attend to needs.
• Support food and beverage preparation and presentation.
• Ensure cleanliness and presentation of lounge areas.
• Monitor and respond to guest feedback effectively.

Skills

Friendly, confident, and professional communication skills

Strong team player with a flexible approach

Ability to multitask and stay calm under pressure

Previous hospitality or customer service experience

Job description

A leading voluntary organization in Greater London seeks a Lounge Host to create a welcoming lounge experience. You'll be responsible for exceptional customer service, maintaining a clean atmosphere, and ensuring guest satisfaction. Ideal candidates are friendly, communicative, and possess a background in hospitality or customer service. We celebrate diversity and inclusion, offering a supportive environment with excellent perks, including free meals and flexible working options.