Practice Manager

Southdown Veterinary Group; Greater London; On-site; GBP 29,000 - 37,000; Full time

Job summary

A veterinary clinic network in Greater London is seeking a full-time Practice Manager to lead a multi-site team. The ideal candidate will possess strong leadership and client care skills, with an ability to solve problems effectively. Responsibilities include financial management, client complaints resolution, and staff supervision. In return, competitive salary and benefits such as up to 7 weeks of holiday and developmental opportunities are offered.

Benefits

Attractive salary

Continual development and training

Up to 7 weeks holiday + Bank Holidays

Access to ShareSave Scheme

Industry leading maternity and paternity leave

Discounted pet products and treatments

Cycle to work scheme

Discounted gym membership

Qualifications

• Proactive leader with strong management skills.
• Excellent communication and client care abilities.
• Resourceful individual with planning skills.

Responsibilities

• Manage a multi-site veterinary team.
• Handle financial responsibilities and debt control.
• Address client complaints and people management.

Skills

Leadership

Communication

Client care

Problem solving

Team management

Job description

Are you a people leader?Do you have the passion to inspire and motivate others?

Here at Selsdon Veterinary Hub (Selsdon, Warlingham and Avenue Road Vets) we are looking for a full time Practice Manager to join our leadership team.

We are looking for someone proactive with strong leadership and management skills to become a Practice Manager across all three sites. You should have a clean driving licence to be able to drive between sites. You should be a great problem solver and able to demonstrate excellent client care and communication skills, as well as effective team management on a daily basis. Therefore managerial and leadership experience would be advantageous.

The Practice Manager will work in partnership with other key members of the Practice Management team to ensure we provide an outstanding and professional service to our clients and their patients. Within this role you will be involved in all aspects of managing a multi-site team, including financial responsibility, debt control, client complaints, people management and premises management. You should be a great problem solver and able to demonstrate excellent client care and communication skills, as well as effective team management on a daily basis.

Previous veterinary experience is not essential for this role, but you should be resourceful with strong leadership and planning skills. The ideal candidate would have strong people management and customer service skills, potentially from a retail background or similar.

In return, we can offer:

• Attractive Salary –£29,000 to £37,000, depending on experience
• Continual Development and training
• Up to 7 weeks holiday + Bank Holidays with our buy and sell holiday scheme
• Access to our ShareSave Scheme
• Industry leading maternity and paternity leave
• Discounted pet products and treatments
• Other flexible benefits to include cycle to work and discounted gym membership

Interested? Please click apply now to include your CV and covering letter.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.