Practice Administration / Receptionist Apprentice

Apprenticeship Preventx Ltd; Sheffield; On-site; GBP 18,000 - GBP 24,000; Full time

Job summary

A leading healthcare service provider in Sheffield is offering a full-time apprenticeship for a Practice Administration/Receptionist. You will gain skills in patient interaction, appointment management, and administrative support. The role provides structured training towards a Business Administrator Level 3 qualification, ensuring a professional growth opportunity in a busy GP practice environment. Ideal candidates will thrive in dynamic settings and uphold confidentiality and organization within NHS guidelines.

Benefits

Structured training program

Potential for permanent employment after apprenticeship

Qualifications

• Able to manage high-pressure situations calmly.
• Strong communication skills for patient interaction.
• Experience or awareness of GDPR legislation.

Responsibilities

• Recalling patients from registers when required.
• Providing cover on reception.
• Conducting data entry onto practice systems.
• Assisting patients and visitors in person and via telephone.

Skills

Patient interaction

Appointment management

Admin support

Confidentiality

Organisation

Education

Business Administrator Level 3 qualification

Job description

Kickstart your healthcare admin career as a Practice Administration/Receptionist Apprentice. Build skills in patient interaction, appointment management, and admin support while gaining structured training, professional development, and the chance to make a real impact. Apply now!

• Recalling patients from registers when required
• Providing cover on reception
• General correspondence to all patients and service providers
• Data entry onto practice systems
• Provide general assistance to patients and other visitors whether in person or via the telephone
• Work with health care professionals using Signpost Navigation
• Deal with all requests, in a confidential, safe, and appropriate manner
• Adhere to GDPR legislation at all times

Close links to public transport, and onsite parking if required. The role of Doctor's Receptionist is a busy one that will require you to remain calm whilst working under pressure.

Full-time permanent employment for the right person upon successful completion of this apprenticeship.

About the Training

• An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
• You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group
• Training schedule has yet to be agreed. Details will be made available at a later date

About the Employer

Stubley Medical Centre, located at 7 Stubley Drive, Dronfield , is a well‑established GP surgery providing a wide range of primary care services to the local community. The centre offers GP appointments, online triage, repeat prescriptions, travel vaccinations, and encourages patients to use the NHS App to manage health records and appointments.

The centre is currently benefiting from NHS‑funded upgrades, including additional consulting rooms, improved nurse facilities, and enhanced administrative areas, all designed to support service quality and meet increasing patient demand.

For a Business Administration Level 3 apprentice, Stubley Medical Centre provides a professional and supportive environment where communication, organisation, confidentiality, and accuracy are essential. Daily tasks may include handling enquiries, managing appointments, maintaining records, and supporting the smooth running of patient services within NHS guidelines. With weekday opening hours of 8am–6pm, the centre offers a structured and rewarding setting to develop strong administrative skills.