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A leading retail company in the UK seeks a Product Manager – Recommendations & AI to own the product roadmap. This role involves defining success metrics and leading AI-driven features like personalized recommendations. The ideal candidate will bridge business stakeholders with data scientists, promoting ethical AI practices. The position aims to deliver a unique digital shopping experience while adhering to a test-and-learn culture.
Why Here?
John Lewis Partnership stands as the largest employee‑owned business in the UK, home to cherished brands John Lewis and Waitrose. Partners drive innovation in retail through purpose‑led initiatives that build a happier world. This role sits within the digital experience team, harnessing machine learning and AI to deliver personalised shopping journeys that feel uniquely John Lewis.
What Will You Do?
As a Product Manager – Recommendations & AI at John Lewis Partnership, you will own the roadmap for product recommendations and AI‑driven features like personalised carousels and predictive models. You will define and track success metrics including CTR, conversion uplift, and model precision through rigorous A/B experimentation. Additionally, you will champion a test‑and‑learn culture, bridging business stakeholders with data scientists and engineers to ensure ethical, transparent AI products.