Post Office Specialist: Customer Care & Compliance Pro

Co-Operative Energy Ltd; Norton Canes, Shelfield, Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A cooperative organization in the United Kingdom is seeking a Post Office Specialist dedicated to exceptional customer service. This role involves understanding customer needs, handling cash transactions, and ensuring compliance with regulations. Previous experience in retail is preferred but not essential. The position offers employee discounts, a generous leave package, and comprehensive training. If you have a confident and approachable nature, this could be the opportunity for you!

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programs

Full Training and Development Plans

Enhanced Family Leave

Qualifications

• Confident and approachable with a focus on customer service.
• Experience with cash handling.
• Strong IT skills are essential.

Responsibilities

• Comply with legal requirements to minimise risk.
• Understand products and guide customers about promotions.
• Deal with customer complaints professionally.
• Complete compliance checks per society policies.

Skills

Confident and approachable nature

Cash handling experience

Strong IT skills

Retail/sales experience

Job description

A cooperative organization in the United Kingdom is seeking a Post Office Specialist dedicated to exceptional customer service. This role involves understanding customer needs, handling cash transactions, and ensuring compliance with regulations. Previous experience in retail is preferred but not essential. The position offers employee discounts, a generous leave package, and comprehensive training. If you have a confident and approachable nature, this could be the opportunity for you!