Pet Care Client Concierge (Part-Time, Flexible Hours)

Vets4Pets Limited; Banbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A veterinary practice in Banbury is seeking a part-time Front-of-House team member to deliver exceptional client service and support the clinical team. The role requires a minimum of 22 hours per week, including working 1 in 4 Saturdays and some flexibility in hours. Key responsibilities include greeting clients, managing payments, and using an online booking system. Experience in customer care is beneficial. Starting salary is around £12.25 per hour, with the potential for increase after 3 months.

Benefits

Access to discounts and cashbacks

In-house career development opportunities

Pension

Holiday allowance

Qualifications

• Experience in Customer Care is beneficial.
• Ability to build strong relationships with clients and their pets.
• Computer literacy to manage booking systems.

Responsibilities

• Provide exceptional service to clients and manage payments.
• Coordinate day-to-day practice routines using online systems.
• Greet each client, offering guidance and support.

Skills

Customer Care experience

Computer literacy

Strong relationship building

Job description

A veterinary practice in Banbury is seeking a part-time Front-of-House team member to deliver exceptional client service and support the clinical team. The role requires a minimum of 22 hours per week, including working 1 in 4 Saturdays and some flexibility in hours. Key responsibilities include greeting clients, managing payments, and using an online booking system. Experience in customer care is beneficial. Starting salary is around £12.25 per hour, with the potential for increase after 3 months.