Personal Banking Consultant

ASB Bank; Cambridge; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A prominent banking institution is seeking a dedicated Personal Banking Consultant for their office in Cambridge. This full-time position involves exceeding customer expectations through personalized financial analysis and proactive engagement. Ideal candidates will have a passion for customer satisfaction and home lending experience. Join a diverse team offering competitive salary and exclusive staff benefits, with opportunities for career advancement in a supportive environment.

Benefits

Competitive market salary

Exclusive Staff Banking Benefits

Life and Income Protection Insurance

Dynamic and diverse team

Qualifications

• Current home lending experience is preferred.
• Passion for delivering financial satisfaction to customers.
• Ability to build credibility with the customer service team.

Responsibilities

• Exceed customer expectations through personalized financial analysis.
• Educate customers on various banking solutions and options.
• Provide innovative product and service recommendations.

Skills

Customer service

Home lending experience

Digital savvy

Relationship building

Job description

Personal Banking Consultant - Chartwell, Cambridge & Matamata

Personal Banking Consultant – Chartwell, Cambridge & Matamata Advice Centres

At ASB, we strive to ensure that each of our customers receives an outstanding experience with each interaction through the delivery of innovative, personalised and convenient solutions. Our Advice Centre network is at the forefront of this, and we are going through an exciting time of change and transformation!

As a Personal Banking Consultant your role will be to exceed the expectations of your customers through personalised financial analysis and-driven value add interactions. You will be given the tools to educate customers on various banking solutionsაპირ and options, resulting in convenient and innovative product and service recommendations.

This is a full-time position working 40 hours a week on a flexible roster, Monday – Saturday, with flexibility in working location at either our Chartwell, Cambridge or Matamata branch.

Ideally, weare looking for someone who has current home lending experience, or has a passion for delivering financial satisfaction to their customers, who thrives on building relationships, is digitally savvy and able to think on their feet. You will be passionate about delivering unbeatable customer outcomes, be able to build credibility with your customer service team and be pro-active and confident in your ability to manage your day.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportivehaald team with awesome benefits.

Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

• A competitive market salary
• A broad range of exclusive Staff Banking Benefits
• Life and Income Protection Insurance
• Joining a dynamic and diverse team

Me pēhea te tono | How to apply?

For additional information please see the attached Position Description, and to register your interest in this position please apply online.

To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.