Personal Assistant

Zurich Insurance Company Ltd; Fareham; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

An insurance provider in the UK seeks a Personal Assistant who can offer exceptional administrative support to Senior leaders. The role involves diary management, travel arrangements, and prioritising tasks effectively. Ideal candidates will have strong organisational skills and relevant IT expertise, including proficiency in Microsoft Office applications. This position allows for part-time, job-share, or full-time work, aimed at flexible working to accommodate diverse employee needs. Join us to make a meaningful impact in a dynamic environment.

Benefits

12% non-contributory pension scheme

Annual company bonus

Private medical insurance

Up to 25 days holiday plus bank holidays

Qualifications

• Previous experience within a PA or administrative role.
• High levels of accuracy and strong attention to detail.
• Ability to work with minimal supervision.

Responsibilities

• Provide day-to-day support to Senior leaders including diary management.
• Perform confidential administrative work including email responses.
• Organise and prioritise assignments to ensure timely completion.

Skills

Organisational skills

IT skills

Effective communication

Problem solving

Relationship management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Job description

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Farnborough with travel to Birmingham, London and Fareham

Closing date for applications: 31st January 2026

The opportunity

Are you an experienced Personal Assistant or someone with extensive administration experience, looking to take the next step? Zurich Municipal are looking for an organised and personable individual to provide personal assistance to members of the leadership team. Ideally you will have some PA experience, but most importantly, we need you to be organised and confident, with strong IT and administration skills.

Zurich Municipal is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 we’ve insured charities, voluntary organisations, housing associations, and the education and public sectors, helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK, from insuring a large local authority to small community groups.

Zurich Municipal is a direct dealing commercial business, dedicated to the public and voluntary sector. Operating on a direct basis, and sometimes alongside brokers in a tripartite relationship, we embed ourselves within markets developing meaningful and longstanding relationships at all levels.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Provide day-to-day support to a minimum of 2 Senior leaders including diary management, travel arrangements, meeting coordination and other activities
• Perform confidential administrative work including timely responses to emails
• Organise and prioritise own assignments to ensure timely and accurate completion of work
• Helping to manage priorities and schedules to keep things running smoothly
• Prepare expense reports and handle payments for expense items
• Greet and direct internal and external guests and handle internal customer and employee enquiries
• Support in producing presentations in advance of internal/external meetings and attend meetings to capture minutes/actions where appropriate.
• Compose routine and non-routine correspondence from brief notes, oral or written instructions
• Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices
• Monitor business processes in order to identify opportunities for improvement
• Coordinate travel logistics using the Egenciatool
• Supports various HR processes
• Supporting communication between the Senior Leaders and internal teams
• Provide support to wider team members when necessary

Who are we looking for?

• Previous experience within a PA or administrative role
• Administration skills, along with knowledge of PowerPoint, Microsoft Word, Microsoft Excel, and Outlook
• Ability to work with minimal supervision and in a demanding environment
• High levels of accuracy and strong attention to detail
• Proactive individual with effective communication, problem solving and relationship management skills
• Appreciation of importance of maintaining confidentiality
• Strong network of support (or ability to quickly build one) and able to find ways to get things done
• Effective Communication
• Problem solving and solution mindset

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Financials

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

Time away

• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us

• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

Additional information

If you are curious to know more or not quite sure if your skills match this role, please reach out to the hiring manager or the Talent Acquisition Business Partner for an informal conversation.

At Zurich, we are committed to supporting every employee to progress in their careers and therefore encourage internal moves through a transparent posting and selection process. We also ask you to inform your current line manager about your application beyond the first interviews in the spirit of transparency.

If you are successful in securing an interview, please be aware that the recruiting manager may reach out to your current manager for an internal reference - this will be an informal conversation, and no historic performance ratings will be disclosed.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Our culture: We have a strong sense of community, diversity and inclusion. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.