People Support Team Administrator

SeeAbility; England; Hybrid; GBP 29,000; Part time

Job summary

A leading disability charity is seeking a People Support Team Administrator for a 3-month part-time contract. The role involves HR administration, supporting employees throughout the employee lifecycle, and ensuring compliance with employment laws. Candidates should have experience in handling HR queries and documentation. Flexible working arrangements from home and office locations in Leatherhead and Redhill, Surrey are available. This position is an excellent opportunity to contribute to a mission-driven organization while supporting individuals with disabilities.

Benefits

Training & Development

Work-Life Balance

Financial Perks

Wellbeing Support

Qualifications

• Proven experience handling HR administration function.
• First point of contact for employees and external partners for queries.
• Good understanding of employment law and HR compliance.

Responsibilities

• Carry out administrative processes in recruitment.
• Ensure compliance with right to work checks.
• Provide day-to-day advice to Line Managers and Employees.

Skills

HR administration

Communication

Data management

Knowledge of employment law

Tools

Cascade

Kalidus

Job description

Role Description

People Support Team Administrator (3 months fixed term contract)

• Location: Work from Home and offices in Leatherhead and Redhill, Surrey
• Salary: £28,840 per annum pro rata plus benefits
• Hours: 15 hours per week
• Contract: Part time (3 months fixed term contract)
• Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

Essential Criteria

To be considered for this position, you will demonstrate exposure to to the following:

• Proven experience handling HR administration function.

• Be the first port of call to employees and external partners for all people related queries.

• People administrators will handle the majority of employee documentation, including contracts, recruitment paperwork and starter packs.

About you

As a People Team administrator you will work to support our homes and central support with all queries and administration related to the whole employee life cycle. You will report into the People Support team leader and be responsible for providing an exceptional People Service to our organisation.

A good understanding and knowledge of employment law and ensuring the HR department conforms to these is key especially relating to right to work and DBS.

You will also have the opportunity to shape, protect and nurture our culture, adopting a ‘do what’s never been done’ approach and supporting our vision of people achieving their extraordinary each and every day.

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported‑living and residential care provisions. Furthermore, we provide specialist eye‑care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Your responsibilities

Recruitment and Selection

• Carry out all the administrative processes in the recruitment of new colleagues. The Talent and resourcing partner will hand the person to the people support team at point of offer.

• Undertakes all necessary employment checks including DBS, right to work, qualifications, medical checks and references. Liaise with business partners and recruitment if issues with any of these checks.

• Create the employee file and put all relevant employee detail on to Cascade ensure this is complaint.

• Set up the new colleague on Cascade and the LMS. Ensure they are given instructions and access to these systems.

• Arrange their On‑boarding and Induction via the LMS.

• Be the main point of contact alongside the line managers for the employee up to and on start date. Ensure they receive a great service on joining SeeAbility.

• Liaise with Line Manager’s to ensure they are aware of their responsibility in the induction process.

• Via Cascade manage the probation process ensuring Managers know when review meetings need to take place. Confirm completion of probationary period in writing as required.

• Ensure recruitment bonuses are paid in line with the Refer a friend scheme.

• Keep the establishment up to date within Cascade so we are aware of our employee numbers and current vacancies.

People systems and Reporting

• Be the primary contact for queries on the HR system (Cascade) and the Learning Management system (Kalidus).

• Act as systems administrator for Cascade and Kalidus, configuring the system as required, controlling all user access, managing data flows in and out of the system, ensuring accuracy and data protection compliance. Liaising with Cascade to troubleshoot queries as required.

• Ensure the People Database accurately reflects current staff conditions and details. This includes inputting starters and leavers, contractual amendments, change of details, annual leave and recording of sicknesses and other leave.

• Provide appropriate reports from the HR database for the purpose of auditing, monitoring, Key performance indicators and training.

• Complete Staff/Statutory returns as required such as gender pay gap reporting.

• Ensure all People systems (Eploy, Cascade, Kalidus) are cleansed and all data is correct on these.

Advice and Guidance

• Provide day to day advice to Line Managers and Employees on general People related queries, requests, Policies and Procedures, escalating more complex issues to the People Business partner for the area of the organisation.

• Assist People Business Partners with letters for formal meetings and recording of formal sanctions on the HR system.

Leaver Administration

• Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding annual leave is calculated in accordance with the employee’s terms and conditions.

• Ensure payroll are aware of all leavers in a timely manner.

• Ensure exit interviews are conducted for all staff either face to face or electronically.

• Respond to reference requests for current or ex-members of staff

• Ensure all company equipment is returned and final salary payment is correct working with payroll.

Admin

• Carry out general administration tasks for the People team, for example; sorting post, telephone answering, devising standard Human Resources documents and letters and manage the People support team inbox.

• Ensure that all DBS for all employees are in live and ensure anyone due to expire is renewed. Working with People Business Partners and Line managers to ensure any DBS that come back with items on are looked into with the employee.

• Ensure electronic based personnel files are maintained and filing/archiving is completed in a timely manner.

• Maintain an up to date Procedures Manual for all People Administration duties.

• Ensure Workstation/ home working Risk Assessments are conducted for all new starters/ when employee’s desk/ work locations change and refer staff issues for Health and Safety risk assessments where appropriate (e.g. maternity).

• Complete invoicing for the whole team to include raising PO’s and liaising with external parties on payments.

• Arranging meetings for HR team and take notes at meetings as required.

Learning and Development

• Book training, venues and manage this process to include booking trainers, sending invites and keeping a six monthly training plan up to date. Working with the People Development manager and People Business Partner on this.

• Manage the learning management system and report on completion rates for statutory and mandatory training.

• Ensure that attendance records and evaluation forms are completed for all training and filed.

Staff Benefits

• Administer, promote and track usage of The Hive benefits platform.

• Ensure new employees are aware of the Hive and have log in’s and leavers are removed.

• Assist the People support team leader in developing and implementing new benefits.

Payroll

• Ensure all changes to contract are processed efficiently and entered onto the people data base, ensuring employee letters go out.

• Check sickness absence information and liaise with manager as necessary to check accuracy, monitor doctors’ certificates expiry dates and inform the relevant manager as appropriate.

• Ensure payroll receive all processing in Cascade in a timely manner and correct to avoid over or under payment of employees.

• Administer maternity leave processing and correspondence

Our Benefits

Make a real difference while growing your career. We offer:

• Training & Development – Full induction, ongoing learning & support
• Recognition & Rewards – Celebrate your achievements
• Work-Life Balance – Up to 28 days pro‑rata holiday
• Financial Perks – Discounts & cashback offers
• Wellbeing Support – 24/7 Employee Assistance Programme

Be part of a team that empowers people to live ambitious lives.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are pleased to confirm that we are a Disability Confident Employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.