People Advisor

We-Activate; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading automotive support company is seeking a People Advisor to manage employee relations and assist in recruitment campaigns in Peterborough. You will support People Managers by handling a variety of people issues, providing coaching, and developing relevant training. The ideal candidate has experience in employee relations and a strong understanding of UK employment law. This position includes multiple employee benefits and a focus on supporting team member wellbeing.

Benefits

33 days holiday including bank holidays

Personal health cash plan

Enhanced parental pay

Life assurance: three times salary

Free breakfasts and fruit

Birthday surprise

Qualifications

• Experience managing employee relations in HR shared services.
• Strong written and verbal communication skills.
• Knowledge of employee relations best practices.

Responsibilities

• Support and guide People Managers with employee relations.
• Manage recruitment campaigns from start to finish.
• Develop and deliver training to People Managers.

Skills

Managing a high‐volume employee relations caseload

Managing recruitment campaigns

Attention to detail

UK employment law knowledge

Strong communication skills

Education

CIPD Level 5 qualified or equivalent experience

Job description

Location: Peterborough

Hours: 37.5 per week, 3 days a week on site.

We're looking for a People Advisor to be part of our success story, supporting our sopp+sopp business.

About The Role

Supporting, guiding, and coaching People Managers across Activate Group to effectively manage a variety of people issues in line with Group processes and HR best practice.

Key Responsibilities

• Managing a variety of employee relations cases through to completion, including absence management, disciplinaries, grievances, flexible working, performance, and routine occupational health.
• Recording case updates on HR system and providing regular updates to key stakeholders.
• Upskill and coach People Managers on managing employee relations cases, using manager toolkits to support and constructively challenging approaches where appropriate.
• Develop and deliver training to People Managers, supporting their development with managing employee relations cases.
• Advise on relevant policies and processes remotely and face to face.
• Managing recruitment campaigns from advert through to appointment, and on‑boarding, including sourcing, screening, and supporting with interviews / assessment centres.
• Build relationships with stakeholders, including People Team and Departmental/Team Managers across the മരGroup.
• Develop a comprehensive understanding of Activate Group to be able to provide clear and consistent support to all business areas.
• Input into policy/process reviews and updates, providing insight to People Partners.
• Support People Operations Team with a variety of HR queries, including administrative support where required and acting as a point of escalation.
• Support on a range of projects to improve the team member experience and operational delivery.
• Provide advice to People Managers on non‑complex health and safety queries, escalating to the Head of Health, Safety & Environment where appropriate.
• Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey.

Skills And Experience

• Experience of managing a high‑volume employee relations caseload within an HR shared service model.
• Experience of managing recruitment campaigns.
• Strong attention to detail with first‑class written and verbal communication skills.
• Good knowledge of UK employment law, relevant legislation and employee relations best practice.
• Previous experience in a contact centre or bodyshop environment is desirable but not essential.
• CIPD Level 5 qualified/working towards (or equivalent experience).

Benefits

• 33 days holiday (including bank holidays).
• Personal health cash plan claims back the cost of things like dentist and optical check ups.
• Enhanced maternity / paternity / adoption / shared parental pay.
• Life assurance: three times basic salary.
• Free breakfasts and fruit.
• Birthday surprise for everybody!

What You Can Expect From Us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, ensimmä one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A Bit About Us

Named by the Sunday Times as one of the UK's 100 fastest‑growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at ouraylight Activate Accident Repair body shops, and through a UK‑wide network of independent repair partners.

Want To Know What It's Like To Work With Us? Take a Look At Our Purpose And Values. They Define Who We Are, And How We Work With Team Members, Customers And Suppliers.

Purpose

Make someone's bad day better

Values

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold, challenge the norm, make small improvements often.
• Win together – Be a team‑player. Win together, learn together, respect each other.