Patient Care & Engagement Advisor | Flexible Saturdays

Optical Express Group; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vision correction provider in Chester is seeking a Patient Advisor to excel in patient interactions and support during clinical consultations. This role involves building strong relationships with patients, assisting in consultations, and managing patient records. Ideal candidates will possess excellent organisational and communication skills and a passion for providing outstanding customer service. Employee benefits include free eye care services, generous leave, and ongoing training opportunities.

Benefits

29 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted eye wear

Training and development opportunities

Pension scheme

Qualifications

• Passion for providing world-class customer service.
• Strong organisational skills and clear communication.
• Previous experience working towards sales targets and personal KPI's.

Responsibilities

• Build relationships and communicate regularly with patients.
• Assist in patient consultations and complete health check scans.
• Schedule treatment dates and discuss finance options.

Skills

World-class customer service

Strong organisational skills

Clear communication

Experience with sales targets

Motivation and drive

Job description

A leading vision correction provider in Chester is seeking a Patient Advisor to excel in patient interactions and support during clinical consultations. This role involves building strong relationships with patients, assisting in consultations, and managing patient records. Ideal candidates will possess excellent organisational and communication skills and a passion for providing outstanding customer service. Employee benefits include free eye care services, generous leave, and ongoing training opportunities.