Patient Billing & Accounts Specialist

Nuffield Health Brentwood; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare charity is seeking a dedicated Patient Accounts Officer to join their team in Essex. The successful candidate will play a critical role in the billing process, enhancing patient experience, and collaborating with hospital teams. Responsibilities include managing billing queries through Salesforce and proposing workflow improvements. A competitive salary and comprehensive benefits are offered, including wellbeing rewards and healthcare support. Join to make a positive impact on patient care.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Meticulous attention to billing processes and patient experience.
• Strong communication skills to liaise with hospital teams.
• Ability to manage and resolve billing queries effectively.

Responsibilities

• Assist the supervisor and management of Salesforce queues.
• Liaise with hospital teams to resolve billing issues.
• Manage billing queries through effective use of procedures.
• Propose improvements and optimize team workflows.

Skills

Attention to detail

Communication skills

Problem-solving

Tools

Salesforce

Job description

A healthcare charity is seeking a dedicated Patient Accounts Officer to join their team in Essex. The successful candidate will play a critical role in the billing process, enhancing patient experience, and collaborating with hospital teams. Responsibilities include managing billing queries through Salesforce and proposing workflow improvements. A competitive salary and comprehensive benefits are offered, including wellbeing rewards and healthcare support. Join to make a positive impact on patient care.