Parts Team Leader

Scania Australia Pty Ltd; Gatwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in the United Kingdom is seeking a Parts Team Leader to manage the Parts department efficiently. The role involves improving processes, enhancing customer relationships, and delivering outstanding service. The ideal candidate should have strong team management skills and a customer-first mindset. Excellent benefits include in-house training, competitive pension, and discounts at major retail outlets. This is a fantastic opportunity for growth within a supportive and diverse environment.

Benefits

In-house training

25 days holiday

Competitive employer pension

Retail discounts

Life insurance

Annual success payment

Qualifications

• Experience in team leadership or management.
• Strong ability to communicate effectively with customers.
• Proven track record in enhancing operational processes.

Responsibilities

• Monitor and enhance performance and processes.
• Ensure effective delivery of parts.
• Build relationships with customers.
• Manage stock checks.
• Deliver excellent customer service.

Skills

Excellent customer service

Team management

Process improvement

Relationship building

Job description

Working Hours: Monday to Friday 08:00 to 17:00

Salary: From £35,401 plus excellent benefits package, including:

• In-house training provided to support career progression
• 25 days holiday + public holidays which increases with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity at Scania Gatwick. As Parts Team Leader you will be responsible for the smooth and efficient running of our Parts department. You will be a forward thinker, able to build positive working relationships, collaboratively manage your team, improve processes, and ensure our customers receive a fantast-ic service.

Key Responsibilities

• Monitor and enhance performance and processes.
• Ensure the effective and efficient delivery of parts to the correct customer and workshop.
• Build and develop relationships with new and existing parts customers.
• Actively manage stock checks with a view improving workflow where possible.
• Deliver excellent customer service with transparent communication.

If you are interested in this exciting opportunity, please apply today.

Closing Date

09/01/2026

Interview Date

Flexible interview dates available

Next steps

1. If you like the sound of this position, please apply today.
2. A member of the Scania Recruitment team will contact you to discuss your application.
3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family‑friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.