Parts Supervisor Tonbridge, England, United Kingdom

Mesh-AI Limited; Tonbridge; On-site; GBP 31,000; Full time

Job summary

A top automotive retailer in the UK is on the lookout for a Parts Supervisor to join their team at Mercedes Benz of Tonbridge. The successful candidate will be responsible for assisting the Parts Manager in daily duties and ensuring great customer service. Ideal candidates will have experience in retail or parts departments, strong organizational skills, and the ability to build relationships with customers. The role comes with competitive pay and numerous benefits to support employees' wellbeing and career development.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Access to Techscheme

Eyecare vouchers

24/7 GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Qualifications

• Experience in a parts department or similar retail environment.
• Strong organizational skills and attention to detail.
• Ability to manage customer expectations effectively.

Responsibilities

• Assist the Parts Manager with daily duties.
• Complete vehicle health checks for workshop.
• Ensure correct item location and stock control.
• Receive orders and update returns.
• Answer customer calls and provide excellent care.

Skills

Customer care

Stock control

Communication

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Mercedes Benz of Tonbridge

Salary: £31,000 basic with a generous OTE!

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Mercedes Benz of Tonbridge we are on the hunt for a Parts Supervisor.

This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Mercedes Benz of Tonbridge brand parts department. Working alongside a team of 4 parts advisors, you will be able to build relationships and manage our customers expectations.

As a Parts Supervisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

Responsibilities

• Assisting the Parts Manager with daily duties
• Completing Vehicle health checks for workshop
• Ensuring all items are correctly located and stock control
• Receiving orders & ensuring returns are up to date
• Answering call from customers
• Providing excellent customer care

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.