Parts Supervisor

Drive Motor Retail Limited; Ipswich; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading automotive dealer group based in Ipswich is seeking a Parts Supervisor to oversee the daily operations of the parts department. The role involves managing stock levels, driving performance, and ensuring excellent service for internal and external customers. Candidates should have previous experience in a similar role within the motor trade, a strong knowledge of automotive parts, and the ability to motivate a team. A full UK driving licence is required. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Company Pension Scheme

Annual Leave: 24 days increasing to 27 with length of service, plus bank holidays

Staff Perks: Discounts on services and retail

Health & Wellbeing Support

Employee Rewards Portal

Referral Bonuses

Professional Development

Friendly Team Environment

Responsibilities

• Supervise and support the daily operations of the parts department.
• Ensure timely and accurate ordering, receipt, and distribution of parts.
• Maintain optimal stock levels and monitor inventory accuracy.
• Liaise with workshop and service teams to ensure timely parts supply.
• Provide guidance and support to Parts Advisors and junior staff.
• Drive departmental performance targets and maximise parts sales opportunities.
• Deliver excellent customer service to trade, retail, and internal customers.
• Support the Parts Manager in administrative and reporting duties.

Skills

Previous experience in a Parts Advisor or Supervisor role within the motor trade

Strong knowledge of automotive parts and systems

Excellent organisational and communication skills

Leadership qualities and the ability to motivate a team

High attention to detail and a methodical approach

Competence in using Dealer Management Systems (DMS)

Full UK driving licence – held for a minimum of 2 years

Job description

2 Augusta Close, The Havens Ransomes Europark, Ipswich
IP3 9SS

Parts Supervisor

Location: Ipswich - IP3 9SS
Salary: Basic Salary: £32,000 + On Target Earnings up to £34,000
Hours of Work: Monday to Friday - 8.00am - 5.30pm - 30 Minutes break.

About Us

Drive Motor Retail is one of the UK’s most successful automotive dealer groups, representing multiple leading brands. Known for our customer-first approach and strong values, we provide an exceptional working environment and invest in the continuous development of our team members. If you’re passionate about delivering outstanding customer service and working in a fast-paced, supportive environment, we’d love to hear from you.

Benefits Package Includes:

• Company Pension Scheme
• Annual Leave: 24 days increasing to 27 with length of service, plus bank holidays
• Staff Perks: Discounts on services and retail, including vehicle purchases and servicing
• Health & Wellbeing Support: Medicare cash plan (including same-day online GP and dental/optical cover)
• Employee Rewards Portal: Access hundreds of savings through our exclusive reward gateway
• Referral Bonuses: Generous rewards for recommending successful new hires
• Professional Development: Ongoing training, manufacturer-led courses, and career progression opportunities
• Friendly Team Environment and supportive management

About the Role – Parts Supervisor

As Parts Supervisor, you will play a key role in overseeing the daily operations of the Parts Department. You will support in the managing of stock levels, driving departmental performance, and ensuring excellent service to both internal departments and external trade or retail customers. This role involves hands‑on leadership, working closely with your team to ensure accuracy, efficiency, and customer satisfaction.

Key Responsibilities:

• Supervise and support the daily operations of the parts department
• Ensure timely and accurate ordering, receipt, and distribution of parts
• Maintain optimal stock levels and monitor inventory accuracy
• Liaise with workshop and service teams to ensure timely parts supply
• Provide guidance and support to Parts Advisors and junior staff
• Drive departmental performance targets and maximise parts sales opportunities
• Deliver excellent customer service to trade, retail, and internal customers
• Support the Parts Manager in administrative and reporting duties

What We’re Looking For:

• Previous experience in a Parts Advisor or Supervisor role within the motor trade
• Strong knowledge of automotive parts and systems
• Excellent organisational and communication skills
• Leadership qualities and the ability to motivate a team
• High attention to detail and a methodical approach
• Competence in using Dealer Management Systems (DMS) – training provided if required
• Full UK driving licence – held for a minimum of 2 years

Inclusion & Equality

Drive Motor Retail is proud to be an equal opportunity employer. We value diversity and inclusion and are committed to providing equal opportunities to all employees and applicants, regardless of background, gender, age, or experience.