Parts Supervisor

BMW; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company is hiring a Parts Supervisor in the United Kingdom. In this role, you will oversee the parts department, ensuring outstanding customer service and effective operations. Key skills include excellent communication, organisational, and IT skills. The position offers a competitive benefits package, including annual leave, retail discounts, and opportunities for personal development within the automotive industry. Join a passionate team dedicated to delivering a superior customer experience.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

Flexible working options

Paid day to volunteer

Life assurance options

Qualifications

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
• Capable of maintaining a methodical and logical approach during busy periods.
• Excellent communication and customer service skills.
• Exceptional time management skills and the ability to thrive under pressure.
• Proficient in IT, with experience using web-based systems, email, and Microsoft applications.

Responsibilities

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger and ensure that parts sent to manufacture are clean.
• Update the aftersales manager on a monthly basis regarding outstanding customer orders.
• Report any stock damage or losses to the aftersales manager.
• Ensure that parts are checked against delivery notes and correctly stored.
• Check all parts invoices against dispatch notes weekly.
• Ensure old units are returned to manufacture properly.

Skills

Excellent communication skills

Organisational skills

Customer service skills

Time management skills

Proficient in IT

Ability to meet deadlines

Methodical approach

Strong prioritisation skills

Education

Valid UK driving licence

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Group1 Reading is looking for a Parts Supervisor.

Working in our parts department as a Parts Supervisor you will be a key part핑 of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger, piger that parts sent to manufacture are clean and drained of oil.
• Update the aftersales manager on monthly basis on outstanding customer orders etc.
• Report any stock damage or stock losses to the aftersales manager.
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
• Check all pars invoices against despatch notes on weekly basis.
• Ensure all old units are returned to manufacture in the prescribed manner.

Profile

Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
• Cap Chiropractic ability to maintain a methodical and logical approach, particularly during busy periods
• Excellent communication and customer service skills
• Exceptional time management skills and the ability to thrive under pressure
• Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
• Must hold a valid UK driving licence

Rewards

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts.questions on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commuting (for less) with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• -carbon keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

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