Parts Manager

BMW; Hailsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in Hailsham is seeking a Parts Manager to lead and motivate the bodyshop aftersales teams. The ideal candidate will have experience in the automotive industry and strong communication and organisational skills. Responsibilities include developing strategic decisions, reviewing performance metrics, and empowering teams to work effectively. The role offers competitive salary and various benefits including flexible working options and comprehensive wellness support.

Benefits

33 days of annual leave

Exclusive retail discounts

Car discounts

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 access to healthcare professionals

Paid volunteer day

Company share purchase plan

Referral rewards

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Experience within the automotive industry is essential.
• Excellent organisation skills, with experience in high-level reporting.
• Experience working in an agile environment.

Responsibilities

• Communicate and motivate the bodyshop aftersales teams.
• Proactively lead a team and empower local decision-making.
• Direct resources to ensure parts teams operate effectively.
• Develop strategic decisions for the parts organization.
• Review country KPIs and identify trends.
• Conduct quarterly performance and development reviews.

Skills

Communication skills

Organisational skills

Leadership

Motivation

Agile environment experience

Job description

View more categories View less categories Brand BMW Careers Contract Type Permanent Hours Full-time Business Area Managerial Salary Competitive Number of Vacancies 1

Group1Hailshamis looking for a Parts Manager.

Your role

You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Effectively communicate and motivate the bodyshop aftersales teams, as well as adapt to the changing needs of the company.
• Proactively lead a team, being present in the field and ensuring they are empowered to make the right local decisions to drive the business forward.
• Direct and focus available resources to ensure parts teams operate effectively and efficiently.
• Develop and drive strategic decisions for the parts organization to meet current and future business needs.
• Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues.
• Carry out quarterly performance and development reviews with managers, understanding what is needed for them to develop their role, setting clear goals, expectations, and follow ups.
• Constantly assess parts improvements.

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Experience within the automotive industry is essential.
• Excellent organisation skills, with experience in high-level reporting.
• Experience working in an agile environment, where you have responded quickly to changing business needs.
• An open and approachable leadership style, with experience in leading, motivating, and coaching managers.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Rewards

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.